Operations Manager VIC

Opal; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

Opal ANZ is seeking an Operations Manager at our Altona, VIC site. The role focuses on overseeing contractors, equipment, supply chain, and customer service to ensure efficient recycling operations.

You will source contractor services, manage equipment servicing, resolve customer issues, and drive inventory planning to meet business outcomes. Experience in ERP systems and building strategic relationships is essential.

Qualifications

• Experience in transport, logistics or depot environments.
• Proven ability to lead teams and manage staff.
• Ability to develop relationships across levels of the org.
• Strong data analysis and presentation skills for decision making.

Responsibilities

• Oversee operations, contractors, equipment, supply chain and customer service.
• Source and engage contractor services for collection operations.
• Manage equipment servicing and repairs provided to customers.
• Resolve customer complaints and service issues promptly.
• Plan, schedule and manage inventory flow to meet business outcomes.
• Ensure supply chain logistics are timely, cost-effective and reliable.
• Drive continuous improvement to improve business efficiencies.

Skills

Transport logistics

Team leadership

Stakeholder relations

Data-driven decisions

ERP systems (SAP/Salesforce)

Strategic relationships

Conflict resolution

Tools

SAP

Salesforce

Job description

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability!

Discover the Opportunity….

Opal ANZ is an industry-leading paper and packaging business. We have an exciting opportunity to join our recycling business team, as we are currently looking for an Operations Manager to come onboard!

Based at our site in Altona, VIC. The key focus of this role will be to:

• Overseeing contractors, equipment, supply chain and customer service
• Sourcing and engaging of contractor services required to provide collection services
• Managing sourcing, servicing and repairs of equipment provided to customers
• Resolving customer complaints and service problems
• Planning, scheduling and managing inventory flow to achieve required business outcomes
• Ensuring supply chain logistics and processing is timely, cost effective and reliable
• Focus on continuous improvement methodologies to drive business efficiencies

We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

Specifically, for this role, we expect you will have;

• Transport, Logistics and/ or Depot experience (preferably in recycling, waste management or other service type environment)
• Experience in managing or leading a team, either a directly or indirectly
• Experience in developing relationships at multiple levels of an organisation, both internally and externally
• The ability to utilize and present data, to drive informed decision-making
• Prior experience utilizing ERP systems such as SAP and Sales Force (or similar)
• Ability to build and sustain key strategic business relationships
• Proven conflict resolution and problem-solving ability

Discover more…

by visiting our website at www.opalanz.com

Find out about Opal - follow us on LinkedIn https://www.linkedin.com/company/opal-packaging/