Quality Engineer - Failure Analysis & Reliability

Eaton Corporation; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Global organisation with purpose

Career development opportunities

Collaborative team environment

Impact on product reliability

Job summary

Eaton Corporation in Mascot, NSW, is seeking a Quality Engineer specializing in failure analysis and reliability. You will lead investigations, analyze field data, and drive corrective actions to enhance product reliability and customer satisfaction across Australia and New Zealand.

The role requires degree-qualified engineer with 5+ years in FA/Reliability, and experience in RCA methodologies; ability to read schematics and test data is essential.

Qualifications

• Degree-qualified Engineer with relevant discipline.
• 5+ years' experience in Failure Analysis, Reliability Engineering, Product Engineering or Product Quality.
• Strong root cause analysis and problem-solving skills.
• Experience using methodologies such as 8D, FMEA, Fault Tree Analysis, 5 Why.
• Ability to interpret technical drawings, schematics and test data.

Responsibilities

• Lead technical failure investigations and root cause analysis across products, manufacturing and customer applications.
• Analyse field, warranty and service data to identify recurring issues and reliability risks.
• Drive corrective actions to prevent recurrence and improve product performance.
• Partner with Engineering, Manufacturing, Supplier Quality and Service teams to solve technical challenges.
• Support warranty assessments and provide evidence-based recommendations.
• Contribute to new product introductions, product improvements and reliability initiatives.

Skills

Root cause analysis

Problem solving

Strong communication

Quality management ISO 9001

Interpretation of drawings/test data

Education

Engineering degree

Tools

8D

FMEA

Fault Tree Analysis

5 Whys

Job description

Quality Engineer - Failure Analysis & Reliability

At Eaton, we help power the world's most critical infrastructure, from hospitals and data centres to manufacturing facilities and electrical networks. Our mission is simple: improve quality of life and protect the environment through intelligent power management.

Due to expansion in our Quality team, we now require a Quality Engineer (Failure, Analysis & Reliability) in Mascot. You'll lead technical failure investigations and root cause analysis across products, manufacturing and customer applications to improve product reliability, customer satisfaction and business performance across Australia and New Zealand.

Key responsibilities

Lead technical failure investigations and root cause analysis across products, manufacturing and customer applications

Analyse field, warranty and service data to identify recurring issues and reliability risks

Drive corrective actions that prevent recurrence and improve product performance

Partner with Engineering, Manufacturing, Supplier Quality and Service teams to solve complex technical challenges

Support warranty assessments and provide evidence-based recommendations

Contribute to new product introductions, product improvements and reliability initiatives

At Eaton, we help power the world's most critical infrastructure, from hospitals and data centres to manufacturing facilities and electrical networks. Our mission is simple: improve quality of life and protect the environment through intelligent power management.

Due to expansion in our Quality team, we now require a Quality Engineer (Failure, Analysis & Reliability) in Mascot. You'll lead technical failure investigations and root cause analysis across products, manufacturing and customer applications to improve product reliability, customer satisfaction and business performance across Australia and New Zealand.

Key responsibilities

• Lead technical failure investigations and root cause analysis across products, manufacturing and customer applications
• Analyse field, warranty and service data to identify recurring issues and reliability risks
• Drive corrective actions that prevent recurrence and improve product performance
• Partner with Engineering, Manufacturing, Supplier Quality and Service teams to solve complex technical challenges
• Support warranty assessments and provide evidence-based recommendations
• Contribute to new product introductions, product improvements and reliability initiatives

You’ll bring

• Degree-qualified Engineer (Electrical, Electronics, Mechanical, Mechatronics, Power Engineering or similar).
• 5+ years' experience in Failure Analysis, Reliability Engineering, Product Engineering or Product Quality.
• Strong root cause analysis and problem-solving skills.
• Experience using tools such as 8D, FMEA, Fault Tree Analysis, 5 Why or similar methodologies.
• Ability to interpret technical drawings, schematics, test data and performance trends.
• Knowledge of reliability engineering principles and quality management systems (ISO 9001).
• Strong communication skills with the ability to influence technical and non-technical stakeholders.

Benefits

• Work for a global organisation with a strong purpose and values
• Own investigations from problem identification through to resolution and Influence product reliability and quality outcomes across ANZ.
• Join a collaborative and supportive team environment - Work closely with Engineering, Manufacturing, Service and Supplier Quality teams.
• Access career development opportunities across a global business
• Make a visible impact on customer satisfaction, product performance and business success.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.