Quality Coordinator

Moondarra Cheese Pty; City of Greater Dandenong; On-site; AUD 70,000 - 90,000; Full time

Job summary

Moondarra Cheese Pty is seeking a proactive and hands-on Quality Coordinator to join our Quality team in Dandenong South. Reporting to the Quality Manager, this full-time role drives food safety programs, processes and procedures with cross-functional teams across Management and Production.

The ideal candidate brings a Bachelor of Food Science and 2 years of dairy FMCG quality experience, HACCP knowledge, and strong problem-solving, communication, and continuous improvement skills.

Qualifications

• Bachelor of Food Science or equivalent is required.
• 2 years' experience in a Quality role within an FMCG environment, preferably Dairy.
• HACCP training and understanding of microbiology and food chemistry.
• Internal Auditor qualification (Lead Auditor training/experience preferred).
• Experience with corrective action, root cause analysis, and risk management.
• Strong communication skills and a continuous improvement mindset.
• Proficiency in computer systems and organized, methodical task prioritisation.
• Knowledge of Donesafe is preferred.

Responsibilities

• Promote a strong quality and food safety culture across the site and interpret, implement and ensure compliance with regulatory and quality standards.
• Lead the Approved Supplier Program and site audit activities and conduct regular verifications to ensure effectiveness of the Quality Management System.
• Coordinate and lead internal and external audits and manage the Corrective Action system.
• Investigate quality issues and customer, supplier, and consumer complaints; conduct risk assessments and improve Pre-requisite Programs.
• Support daily quality tasks, including sampling, inspections, documentation verification, and product release; maintain product specifications, standards, and recipes.
• Support Quality and GMP training across the site.

Skills

Problem-solving

Attention to detail

Effective communication

Cross-functional collaboration

Education

Bachelor of Food Science

Tools

Donesafe

Job description

At Moondarra Cheese, we are Australia's No.1 manufacturer of soft and creamy flavoured cheese.

Established in 1999 and based in Dandenong South, we are a thriving, family-owned business with a passion for cheese that extends to our recent acquisition of Tarago Cheese.

Our team of people are dedicated cheese loving professionals, surrounded in a culture of respect and positive contribution. With a strong commitment to quality and innovation, we continuously invest in new technology and process improvements to maintain our industry-leading standards.

About the role

We are currently seeking a proactive and hands-on Quality Coordinator to join our Quality team. Reporting to the Quality Manager, this full-time position plays a key role in developing and improving our food safety programs, processes, and procedures.

This is a hands-on role that works closely with cross-functional teams- including Management and Production and requires strong problem-solving skills, attention to detail, and effective communication.

The key focus of this position is to:

• Promote a strong quality and food safety culture across the site
• Interpret, implement, and ensure compliance with regulatory and quality standards
• Lead the Approved Supplier Program and site audit activities
• Conduct regular verifications to ensure effectiveness of the Quality Management System
• Communicate effectively with internal and external stakeholders

Additional duties include, but are not limited to:

• Update and maintain site HACCP plans and key procedures
• Participate in New Product Development (NPD) processes, including ideation, ingredient approval, and pre-production reviews
• Coordinate and lead internal and external audits
• Manage the Corrective Action system, both internally and externally
• Investigate quality issues and customer, supplier, and consumer complaints
• Conduct risk assessments and improve Pre-requisite Programs
• Support daily quality tasks, including sampling, inspections, documentation verification, and product release
• Maintain product specifications, standards, and recipes
• Support Quality and GMP training across the site

The ideal candidate will have:

• A Bachelor of Food Science or equivalent
• Minimum 2 years' experience in a Quality role within an FMCG environment, preferably Dairy
• HACCP training and a good understanding of microbiology and food chemistry
• Internal Auditor qualification (Lead Auditor training/experience preferred)
• Experience with corrective action, root cause analysis, and risk management
• Strong communication skills and a continuous improvement mindset
• Proficiency in computer systems and an organised, methodical approach to prioritising tasks
• Knowledge of Donesafe (preferred)