Quality Assurance Manager

Osborne and Richardson; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Real Dairy Australia is seeking a Site Quality Assurance Manager to own the Quality, Food Safety and Regulatory systems for the Greenacre site. You will report to the GM – Quality and lead the QA/QC team to uphold audit readiness and drive continuous improvement across the operation.

You will manage HACCP programs, regulator interactions and export compliance while embedding a strong food safety culture throughout the site.

Qualifications

• A diploma or degree in Food Science or a related field.
• Minimum 3 years' QAM experience within food manufacturing.
• Sound knowledge of food safety regulations, quality systems, GMP and documentation/record-keeping.
• Working knowledge of WHS policies and procedures.
• Strong communication, attention to detail and the ability to lead and build trust across a large team.

Responsibilities

• Manage the site's Quality, Food Safety and Regulatory systems, including HACCP prerequisite programs
• Monitor CCPs and QCPs, conduct GMP walks, and manage record-keeping, retention samples and calibration
• Lead complaint, incident and non-conformance investigations, and own the NCR & audit CAPA program with timely reporting to customers and regulators
• Represent the site in GFSI, customer and regulatory audits
• Mentor, direct, train and manage the performance of the QA/QC team, including recruitment
• Deliver monthly, quarterly and annual Quality Management Review reporting
• Ensure all export orders are compliant, and support the GM – Quality with QMS and regulatory affairs

Skills

Quality management

Regulatory knowledge

GMP documentation

Team leadership

Audit coordination

Education

Diploma or degree in Food Science or related field

Job description

• Lead site quality & food safety for a proudly Australian-owned dairy manufacturer
• Greenacre (Sydney) location · salary negotiable based on experience
• Own the site QMS end-to-end, reporting directly to the GM – Quality

About Real Dairy

Real Dairy Australia is a 100% Australian-owned and operated business and one of the largest independently owned cheese processors in the country, producing and packaging a broad range of cheeses for the retail, foodservice, QSR and industrial markets. Their Greenacre site is home to head office and their primary processing operation.

About the role Reporting to the GM – Quality, the Site Quality Assurance Manager owns the implementation, maintenance and management of the Quality, Food Safety and Regulatory systems for the Greenacre site.

You’ll lead and develop the site quality team, keep the site audit-ready, and drive a strong, continuous-improvement-focused food safety culture across the operation.

What you’ll do

• Manage the site's Quality, Food Safety and Regulatory systems, including HACCP prerequisite programs
• Monitor CCPs and QCPs, conduct GMP walks, and manage record-keeping, retention samples and calibration
• Lead complaint, incident and non-conformance investigations, and own the NCR & audit CAPA program with timely reporting to customers and regulators
• Represent the site in GFSI, customer and regulatory audits
• Mentor, direct, train and manage the performance of the QA/QC team, including recruitment
• Deliver monthly, quarterly and annual Quality Management Review reporting
• Ensure all export orders are compliant, and support the GM – Quality with QMS and regulatory affairs

What you’ll bring

• A diploma or degree in Food Science or a related field
• Minimum 3 years' QAM experience within food manufacturing
• Sound knowledge of food safety regulations, quality systems, GMP and documentation/record-keeping
• Working knowledge of WHS policies and procedures
• Strong communication, attention to detail and the ability to lead and build trust across a large team

Why join

• Salary negotiable, based on experience
• A genuine site leadership role with a growing, Australian-owned manufacturer
• Based on-site at Greenacre, Sydney

Please note: candidates must be based in Australia with full working rights — permanent residency or citizenship. No sponsorship is offered for this role.