Quality Control Officer

Sabco Australia; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Sabco Australia is seeking a Quality Control Officer to ensure our products meet strict quality, safety and reliability standards. You will inspect incoming stock, support new product development, and investigate customer returns to drive improvements and prevent defects.

You will work with internal teams and suppliers, maintain clear records, and uphold high-quality standards across Sabco's consumer goods. A hands-on, detail‑driven approach is essential.

Qualifications

• Experience in quality control, product testing or inspection is desirable.
• Strong attention to detail and consistent quality standards.
• Clear communication and documentation skills.
• Ability to interpret product specifications and testing procedures.
• Interest in understanding fault causes and prevention strategies.

Responsibilities

• Inspecting and testing products against specifications and acceptance criteria.
• Investigating complaints and examining returned products to identify faults.
• Maintaining accurate inspection and test records and documenting findings.
• Coordinating supplier corrective actions and following up on effectiveness.
• Driving continuous improvement with internal teams and suppliers.

Skills

Attention to detail

Quality control experience

Problem-solving

Communication skills

Documentation skills

Education

Tertiary qualification in a scientific discipline

Job description

Have an eye for detail and a practical approach to solving problems? Help shape the quality of products used in homes across Australia.

Sabco isn’t just another consumer products business.

Established in 1892, Sabco is a proudly family-owned business behind some of Australia’s leading cleaning brands. We combine a strong heritage with an entrepreneurial spirit, investing in our people, product innovation and continued growth.

We move quickly, value initiative and encourage our people to contribute ideas. As we continue to grow, we’re looking for a Quality Control Officer who brings sound technical judgement, a hands‑on approach and the confidence to uphold quality standards.

The Opportunity

As our Quality Control Officer, you will play a key role in ensuring Sabco products consistently meet our standards for quality, safety and reliability. From assessing incoming stock and supporting new product development to investigating customer returns, you will apply your attention to detail and practical problem‑solving skills to identify issues and drive improvements. You will help resolve quality concerns, prevent recurring defects and ensure our products perform as expected—protecting the trust our customers place in the Sabco brand.

You’ll be responsible for:

• Inspecting and testing products: Assess incoming imported stock, new products, warehouse inventory and customer returns through visual, dimensional, functional and mechanical checks.
• Uphold quality standards: Evaluate products against approved specifications and acceptance criteria, identifying and reporting defects and non‑conformances.
• Investigate complaints: Examine returned products and customer feedback to understand faults, identify trends and recommend improvements.
• Support supplier corrective actions: Communicate findings, coordinate corrective actions and follow up on their effectiveness.
• Maintain accurate records: Prepare clear inspection and test reports, document findings and track actions through to completion.
• Drive continuous improvement: Work with internal teams and suppliers to strengthen product quality, testing methods and inspection processes.

We’re Looking for Someone Who...

You’re thorough, curious and comfortable asking questions. You can confidently raise a concern, explain your findings clearly and work constructively with others to find a solution.

You’ll bring:

• Tertiary qualification(s) in a relevant scientific discipline(s) such as engineering, chemistry, physics or materials science is desirable. Equivalent experience in product QC, mechanical testing, materials assessment or supplier quality management will also be considered. Demonstrated quality or project management experience will be well regarded.
• Experience in quality control, product testing or inspection, ideally within consumer products, manufacturing or a related environment.
• Strong attention to detail and a consistent approach to applying quality standards.
• The ability to interpret product specifications, follow testing procedures and use relevant measuring and testing equipment.
• Practical problem‑solving skills, with an interest in understanding why a fault occurred and how to prevent it.
• Clear communication skills and the ability to build effective relationships across teams and with suppliers.
• Strong organisation and accurate documentation skills, with the initiative to follow issues through to resolution.
• Integrity and sound judgement, including the confidence to uphold standards when priorities compete.
• A current forklift licence will be viewed favourably.

Ready to make your mark?

If you take pride in getting the details right and want to help deliver products customers can trust, we’d love to hear from you.

Please note only shortlisted candidates will be contacted.