Quality Control Officer

Sabco Australia Pty Ltd; Melbourne; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Forklift licence preferred

Résumé du poste

Sabco Australia Pty Ltd is seeking a Quality Control Officer to ensure products meet quality, safety and reliability standards across the Australian market. You will assess stock on import, test products and investigate returns, applying practical problem-solving to prevent defects and drive improvements.

You will help uphold standards, coordinate corrective actions with suppliers and maintain clear records while collaborating with internal teams.

Qualifications

• Experience in quality control or product testing within consumer products/manufacturing is desirable.
• Ability to interpret product specifications and follow testing procedures.

Responsabilités

• Inspect and test incoming stock, new products, warehouse inventory and returns using visual, dimensional and functional checks.
• Evaluate products against specifications and acceptance criteria; report defects and non-conformances.
• Investigate customer complaints and returns to identify faults and trends, propose improvements.
• Coordinate supplier corrective actions and monitor their effectiveness.
• Prepare inspection/test reports and maintain accurate records from issue to resolution.
• Drive continuous improvement with internal teams and suppliers to enhance testing methods and inspection processes.

Connaissances

Quality control

Inspection

Product testing

Documentation

Communication

Teamwork

Formation

Bachelor's degree in engineering/chemistry/physics/materials science

Description du poste

Have an eye for detail and a practical approach to solving problems? Help shape the quality of products used in homes across Australia.

Sabco isn't just another consumer products business.

Established in 1892, Sabco is a proudly family-owned business behind some of Australia’s leading cleaning brands. We combine a strong heritage with an entrepreneurial spirit, investing in our people, product innovation and continued growth.

We move quickly, value initiative and encourage our people to contribute ideas. As we continue to grow, we’re looking for a Quality Control Officer who brings sound technical judgement, a hands-on approach and the confidence to uphold quality standards.

The Opportunity

As our Quality Control Officer, you will play a key role in ensuring Sabco products consistently meet our standards for quality, safety and reliability. From assessing incoming stock and supporting new product development to investigating customer returns, you will apply your attention to detail and practical problem-solving skills to identify issues and drive improvements. You will help resolve quality concerns, prevent recurring defects and ensure our products perform as expected—protecting the trust our customers place in the Sabco brand.

You’ll be responsible for:

Inspecting and testing products: Assess incoming imported stock, new products, warehouse inventory and customer returns through visual, dimensional, functional and mechanical checks.

Uphold quality standards: Evaluate products against approved specifications and acceptance criteria, identifying and reporting defects and non-conformances.

Investigate complaints: Examine returned products and customer feedback to understand faults, identify trends and recommend improvements.

Support supplier corrective actions: Communicate findings, coordinate corrective actions and follow up on their effectiveness.

Maintain accurate records: Prepare clear inspection and test reports, document findings and track actions through to completion.

Drive continuous improvement: Work with internal teams and suppliers to strengthen product quality, testing methods and inspection processes.

We’re Looking for Someone Who...

You’re thorough, curious and comfortable asking questions. You can confidently raise a concern, explain your findings clearly and work constructively with others to find a solution.

You’ll bring:

Tertiary qualification(s) in a relevant scientific discipline(s) such as engineering, chemistry, physics or materials science is desirable. Equivalent experience in product QC, mechanical testing, materials assessment or supplier quality management will also be considered. Demonstrated quality or project management experience will be well regarded.

Experience in quality control, product testing or inspection, ideally within consumer products, manufacturing or a related environment.

Strong attention to detail and a consistent approach to applying quality standards.

The ability to interpret product specifications, follow testing procedures and use relevant measuring and testing equipment.

Practical problem-solving skills, with an interest in understanding why a fault occurred and how to prevent it.

Clear communication skills and the ability to build effective relationships across teams and with suppliers.

Strong organisation and accurate documentation skills, with the initiative to follow issues through to resolution.

Integrity and sound judgement, including the confidence to uphold standards when priorities compete.

A current forklift licence will be viewed favourably.

Ready to make your mark?

If you take pride in getting the details right and want to help deliver products customers can trust, we’d love to hear from you.

Please note only shortlisted candidates will be contacted.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have as a Quality Control Officer?
• How much notice are you required to give your current employer?

Several acquisitions and brand identity changes took place over years including acquisition by HWI in 2003, where a world sourcing program aimed to provide even more innovative products to Australian consumers.

May 2007 saw the introduction of Libman USA family to the Sabco family, with the company taking 50% ownership of Sabco Australia Pty Ltd. The Libman business brought with it a wealth of history and experience in the cleaning field, and made Sabco a truly international business.In 2009 The Libman Company took full ownership of the Sabco business. The long term future of the brand is secured thanks to their wealth of experience in the brushware category!

In 2016 Sabco opened an exciting new chapter, expanding into the UK and launching an exclusive range of products in Homebase stores nationally.

Sabco is steeped in heritage and we plan to be around for the next 100 years by constantly searching for opportunities to improve, by way of innovation and with a passion to provide our customers with the best quality product possible. We are driven by wanting to remain the trusted cleaning brand that consumers have enjoyed since 1892.

Source: This is an extract from the company's own website

Several acquisitions and brand identity changes took place over years including acquisition by HWI in 2003, where a world sourcing program aimed to provide even more innovative products to Australian consumers.

May 2007 saw the introduction of Libman USA family to the Sabco family, with the company taking 50% ownership of Sabco Australia Pty Ltd. The Libman business brought with it a wealth of history and experience in the cleaning field, and made Sabco a truly international business.In 2009 The Libman Company took full ownership of the Sabco business. The long term future of the brand is secured thanks to their wealth of experience in the brushware category!

In 2016 Sabco opened an exciting new chapter, expanding into the UK and launching an exclusive range of products in Homebase stores nationally.

Sabco is steeped in heritage and we plan to be around for the next 100 years by constantly searching for opportunities to improve, by way of innovation and with a passion to provide our customers with the best quality product possible. We are driven by wanting to remain the trusted cleaning brand that consumers have enjoyed since 1892.

Source: This is an extract from the company's own website