Quality & Compliance Admin — Aged Care Growth

Shepparton Villages Inc; Greater Shepparton; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Professional development opportunities

Competitive salary plus Superannuation

Collaborative workplace culture

Job summary

Shepparton Villages Inc. is recruiting for a proactive, highly organised administrator to support clinical training programs, ensure compliance with Aged Care Quality Standards and manage quality documentation across sites in Greater Shepparton.

You will track training effectiveness, coordinate internal audits and support quality improvement, with discretion handling sensitive information in a fast-paced environment.

Qualifications

• Experience with quality documentation, registers and policy portals.
• Understanding of accreditation, audit readiness or regulatory reporting in aged care or health services.
• Strong communication skills, both written and verbal, and ability to handle confidential information.

Responsibilities

• Maintain quality documentation, registers, records and the policy portal, including document control and review dates.
• Coordinate internal audits, including preparation, evidence collection, action tracking and follow-up.
• Support continuous improvement activities, surveys and quality reporting.
• Maintain clinical training, competency and resident vaccination records and coordinate training schedules.
• Prepare agendas, minutes, meeting papers and action registers for quality and infection control meetings.
• Provide administrative support to the Quality team while maintaining confidentiality and accurate records.

Skills

Verbal communication

Written communication

Interpersonal skills

MS Office proficiency

Attention to detail

Education

Certificate IV in Health Administration

Diploma in Health Administration

Quality auditing

Compliance

Aged Care related qualification

Tools

Microsoft Office

Policy portals

Quality management systems

Document control systems

Job description

Shepparton Villages Inc. is recruiting for a proactive, highly organised administrator to support clinical training programs, ensure compliance with Aged Care Quality Standards and manage quality documentation across sites in Greater Shepparton.

You will track training effectiveness, coordinate internal audits and support quality improvement, with discretion handling sensitive information in a fast-paced environment.