Quality & Clinical Practice Business Partner

ECH Inc; Adelaide; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Salary packaging

Free gym access

Employee EAP

Mentoring programs

Scholarships

Job summary

ECH is seeking a Quality & Clinical Practice Business Partner to act as a trusted clinical advisor, partnering with operational leaders and multidisciplinary teams to strengthen quality, safety and governance across our home care services.

You will lead continuous improvement initiatives, support accreditation readiness, oversee incident investigations and use clinical insights to influence practice improvements that enhance client outcomes and service excellence.

Qualifications

• Registered Nurse or Allied Health qualification with a minimum of five years' experience in aged care.
• Strong understanding of Aged Care Quality Standards, clinical governance and risk management frameworks.
• Experience conducting audits, investigations, gap analysis and continuous improvement activities.
• Current driver's licence.
• National Police Check.

Responsibilities

• Partner with leaders and multidisciplinary teams to drive clinical excellence, quality outcomes and best-practice care delivery.
• Lead audits, incident investigations, root cause analysis and quality improvement initiatives.
• Identify clinical and quality risks and implement proactive strategies for compliance and improvement.
• Develop, review and embed clinical policies and governance frameworks aligned to regulatory requirements.
• Coach and mentor staff to build capability and promote reflective practice.

Skills

Stakeholder engagement

Coaching

Influencing

Analytical thinking

Problem-solving

Written communication

Quality improvement mindset

Education

Registered Nurse or Allied Health qualification

Job description

Quality & Clinical Practice Business Partner

Be MORE at ECH
ECH is a leading South Australian profit-for-purpose organisation with a 60-year legacy of helping people age productively and independently.

We believe our people drive our success, which is why we’re committed to a culture of MORE:

More Wellbeing through flexible work

More Connection through a collaborative team

More Growth through industry-leading investment in your development

Join us and make a tangible impact in a workplace that values your expertise and supports your ambition.

Your opportunity

As the Quality & Clinical Practice Business Partner, you'll act as a trusted clinical advisor, partnering with operational leaders and multidisciplinary teams to strengthen quality, safety and clinical governance across our home care services.

You'll lead continuous improvement initiatives, support accreditation readiness, oversee incident investigations and use clinical insights to influence practice improvements that enhance client outcomes and service excellence.

This is an opportunity to combine your clinical expertise with strategic influence, helping ECH maintain the highest standards of care while fostering a culture of accountability, learning and continuous improvement

You’ll make an impact by

Partnering with leaders and multidisciplinary teams to drive clinical excellence, quality outcomes and best-practice care delivery.

Leading audits, incident investigations, root cause analysis and quality improvement initiatives that strengthen client safety and service performance.

Identifying clinical and quality risks and implementing proactive strategies that support compliance and continuous improvement.

Developing, reviewing and embedding clinical policies, procedures and governance frameworks aligned to contemporary practice and regulatory requirements.

Coaching and mentoring staff to build capability, promote reflective practice and strengthen person-centred care.

What you’ll bring

To succeed in this role, you’ll need the following qualifications:

Registered Nurse or Allied Health qualification with a minimum of five years' experience in aged care.

Strong understanding of Aged Care Quality Standards, clinical governance and risk management frameworks.

Experience conducting audits, investigations, gap analysis and continuous improvement activities.

Current driver's licence.

National Police Check.

We would also love you to bring the following skills:

Strong stakeholder engagement, coaching and influencing skills.

Excellent analytical and problem-solving capability with a quality improvement mindset.

Ability to balance strategic thinking with hands‑on operational support.

High attention to detail and strong written communication skills.

Passion for improving client experiences and outcomes through clinical excellence.

We want you to be MORE with us. We’re passionate about supporting our people through wellbeing programs, opportunities for career growth and competitive benefits. You’ll enjoy all of this in a supportive work environment where you can create meaningful connections with colleagues who have your back.

What does this mean for you?

As part of a not-for-profit organisation, you can enjoy salary packaging benefits of up to $18,549 per year to reduce your taxable income

We support your health and fitness with free access to ECH gyms and discounted wellness services and Free Employee Assistance Program (EAP)

Opportunities to connect with your ECH community through annual employee team dinners, Christmas celebrations and town hall gatherings

Grow your career through mentoring programs, supported scholarships and annual performance & development planning (PDP)

For more information on our benefits and what it’s like to work at ECH, visit our careers page. https://www.ech.asn.au/careers

Ready to be part of something special?

Join us and help older South Australians get MORE out of life.

We will review applications as they come in and move quickly to secure the right candidate. Applications close Sunday 27th September 2026

We encourage individuals from diverse backgrounds to apply, including those living with a disability, from culturally or linguistically diverse backgrounds, part of the LGBTI community, and Aboriginal and Torres Strait Islander people. If you require reasonable adjustments or would like to share your pronouns at any stage of the application or interview process, please let us know.

ECH Incorporated (ECH) is a leading South Australian provider of retirement living, in-home care, and community support services.

Established in 1964, ECH is a profit-for-purpose organisation with more than 60 years of experience supporting older Australians to live independently, confidently, and with a high quality of life.

Guided by its mission to promote self-determination, ECH empowers people to age well at home, helping them “get more out of life” through a strong focus on independence, wellbeing, and meaningful community connection.