Quality Assurance Officer

Ostindo International; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Ostindo International in Melbourne is seeking a quality assurance professional to help ensure HACCP requirements are met across our food production processes.

You will liaise with departments to address quality issues, manage consumer complaints, maintain documentation to regulatory standards, and review product labelling to meet Australian labels. The role requires strong HACCP/SQF knowledge, excellent organization, and the ability to work independently.

Qualifications

• Experience with HACCP and SQF quality programs.
• Strong organisational skills.
• Ability to work independently.

Responsibilities

• Liaise with departments to address quality issues in a timely manner.
• Manage consumer complaints including investigations and solutions.
• Gather and maintain the documentation system to meet regulatory government requirements.
• Review and manage all product food labelling to ensure that it meets Australian labelling standards.
• Liaise with production team, manufacturers, warehouse and suppliers on product labelling compliance.

Skills

HACCP knowledge

SQF knowledge

Organisational skills

Problem solving

Job description

Working with Quality Assurance, you will help to ensure that the HACCP requirements are met.

Duties will include, but not limited to:

Liaise with departments to ensure quality issues are addressed in a timely manner.

Manage consumer complaints, including investigations and solutions, in a timely manner.

Gather and maintain the documentation system to meet regulatory government requirements.

Review and manage all product food labelling to ensure that it meets Australian labelling standards

Liaise with the production team, manufacturers, warehouse and suppliers on product labelling compliance.

Successful candidate will have the following:

Strong knowledge of HACCP/SQF quality programs (Preferable)

Great organisational skills

Highly motivated, problem solver and able to work independently