Quality Assurance Manager - Hybrid, Stakeholder & Standards

CPA Australia; Sydney; Hybrid; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Hybrid working

Health and wellbeing program

Learning & development opportunities

Parental leave

Job summary

CPA Australia is seeking a Quality Assurance Manager (Public Practice) to join the Professional Standards team. You will assess engagement quality, review evidence, and provide practical recommendations across CPA Australia members and firms in the Best Practice Program.

Based in Melbourne, Sydney or Brisbane, this hybrid role focuses on stakeholder engagement, regulatory compliance and continuous improvement, with a track record in audit or public practice leadership.

Qualifications

• CPA, CA ANZ or equivalent professional accounting qualification.
• 5+ years' experience in audit, quality assurance, compliance, professional standards or public practice.
• Strong understanding of the professional and ethical standards and regulations relevant to public practice.
• Experience reviewing evidence, identifying risks and preparing professional findings and recommendations.
• Experience managing stakeholder relationships and difficult conversations.
• Proficiency with audit, assessment or workflow management systems, such as CaseWare.
• Excellent written communication, organisational and time management skills.

Responsibilities

• Manage Best Practice assessments from planning through to completion, ensuring quality outcomes and adherence to program requirements.
• Review evidence and assess compliance with professional, ethical and regulatory standards.
• Prepare clear, evidence-based findings, recommendations and support plans for members.
• Act as the primary point of contact for members, managing stakeholder relationships and complex conversations professionally.
• Coordinate and review work completed by External Assessors.
• Identify risks, trends and opportunities for continuous improvement across member firms and the Best Practice Program.
• Contribute to quality assurance, reporting, training and member education initiatives.

Skills

Auditing

Quality assurance

Public practice

Stakeholder management

Communication

Analytical thinking

Education

CPA/CA ANZ or equivalent

Tools

CaseWare

Job description

CPA Australia is seeking a Quality Assurance Manager (Public Practice) to join the Professional Standards team. You will assess engagement quality, review evidence, and provide practical recommendations across CPA Australia members and firms in the Best Practice Program.

Based in Melbourne, Sydney or Brisbane, this hybrid role focuses on stakeholder engagement, regulatory compliance and continuous improvement, with a track record in audit or public practice leadership.