Quality Assurance Lead – Compliance & Stakeholder (Hybrid)

CPA Australia; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Office locations in Melbourne, Sydney,

Professional development

Paid parental leave

Volunteer leave

Study leave

Leave purchase option

Job summary

CPA Australia’s Professional Standards team is seeking a Quality Assurance Manager (Public Practice) to oversee Best Practice assessments for members and firms across Melbourne, Sydney or Brisbane. The role focuses on quality, compliance and continuous improvement within a hybrid working model.

You will assess engagements against professional standards, provide practical recommendations, and engage with stakeholders to support high standards across the profession.

Qualifications

• CPA, CA ANZ or equivalent professional accounting qualification.
• 5+ years' experience in audit, quality assurance, compliance, professional standards or public practice.
• Strong understanding of the professional and ethical standards and regulations relevant to public practice, as well as auditing and assurance standards.
• Experience reviewing evidence, identifying risks and preparing professional findings and recommendations.
• Experience managing stakeholder relationships and difficult conversations.
• Proficiency with audit, assessment or workflow management systems, such as CaseWare.
• Excellent written communication, organisational and time management skills.

Responsibilities

• Manage Best Practice assessments from planning through to completion, ensuring quality outcomes and adherence to program requirements.
• Review evidence and assess compliance with professional, ethical and regulatory standards.
• Prepare clear, evidence-based findings, recommendations and support plans for members.
• Act as the primary point of contact for members, managing stakeholder relationships and complex conversations professionally.
• Coordinate and review work completed by External Assessors.
• Identify risks, trends and opportunities for continuous improvement across member firms and the Best Practice Program.
• Contribute to quality assurance, reporting, training and member education initiatives.

Skills

Audit

Quality assurance

Stakeholder management

CaseWare

Written communication

Time management

Education

CPA/CA ANZ or equivalent

Tools

CaseWare

Job description

CPA Australia’s Professional Standards team is seeking a Quality Assurance Manager (Public Practice) to oversee Best Practice assessments for members and firms across Melbourne, Sydney or Brisbane. The role focuses on quality, compliance and continuous improvement within a hybrid working model.

You will assess engagements against professional standards, provide practical recommendations, and engage with stakeholders to support high standards across the profession.