Quality Assurance Coordinator

Sharp and Carter; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Sharp and Carter is seeking a hands-on Quality Assurance Coordinator for its Sydney site. You will help maintain and improve site quality systems while supporting day-to-day manufacturing operations, ensuring products meet customer, regulatory and internal standards.

You will work with production and quality teams, assist audits, manage non-conformances, and drive continuous improvement through data review and cross-functional collaboration.

Qualifications

• Experience in Quality Assurance or Food Safety within FMCG or food manufacturing.
• Strong understanding of HACCP, GMP, food safety and quality systems.
• Experience supporting customer, regulatory or certification audits.
• Strong organisational and time management skills with ability to manage multiple priorities.
• Excellent communication and stakeholder engagement skills.
• Proactive mindset with a passion for continuous improvement.
• Ability to support operational teams and build strong working relationships.

Responsibilities

• Support the site's Quality Management System and food safety programs.
• Assist with internal, customer and third-party audits.
• Maintain compliance with HACCP, GMP and certification requirements.
• Investigate non-conformances and support corrective and preventive actions.
• Provide day-to-day quality support across manufacturing operations.
• Support Quality Controllers with technical guidance and issue resolution.
• Review quality documentation, specifications and records.
• Assist with customer complaints, trend analysis and continuous improvement initiatives.
• Work with production and cross-functional stakeholders to improve quality outcomes.
• Identify opportunities to strengthen quality systems and operational performance.

Skills

Quality Assurance

Food Safety

HACCP

GMP

Audits

Stakeholder Engagement

Continuous Improvement

Job description

About the Company

Our client is a well-established FMCG manufacturer supplying products to major retailers, foodservice customers, and international markets. The business is committed to producing high-quality products while maintaining strong food safety, quality, and compliance standards across its operations.

About the Role

The Quality Assurance Coordinator will play a key role in maintaining and improving site quality systems while supporting day-to-day manufacturing operations. Working closely with production and quality teams, you will help ensure products consistently meet customer, regulatory, and internal quality standards.

Key responsibilities include:

• Supporting the site's Quality Management System and food safety programs
• Assisting with internal, customer, and third-party audits
• Maintaining compliance with HACCP, GMP, and certification requirements
• Investigating non-conformances and supporting corrective and preventative actions
• Providing day-to-day quality support across manufacturing operations
• Supporting Quality Controllers with technical guidance and issue resolution
• Reviewing quality documentation, specifications, and records
• Assisting with customer complaints, trend analysis, and continuous improvement initiatives
• Working collaboratively with production and cross-functional stakeholders to improve quality outcomes
• Identifying opportunities to strengthen quality systems and operational performance

This is an excellent opportunity for a quality professional who enjoys being hands-on, influencing positive change, and contributing to a business focused on continuous improvement.

Skills & Experience

To be successful in this role, you will have:

• Previous experience in a Quality Assurance or Food Safety role within FMCG or food manufacturing
• Strong understanding of HACCP, GMP, food safety, and quality systems
• Experience supporting customer, regulatory, or certification audits
• Strong organisational and time management skills with the ability to manage multiple priorities
• Excellent communication and stakeholder engagement skills
• A proactive mindset with a passion for continuous improvement
• Ability to support operational teams and build strong working relationships