Quality and Education Lead

Thetops; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging

Employee discount program

Birthday Leave

Wellbeing Leave

Annual Leave

Job summary

Fresh Hope Communities is seeking a Registered Nurse to join the leadership team as Quality and Education Lead in Pendle Hill, NSW. You will strengthen quality, compliance, education and workforce capability across the Home, partnering with clinical and residential care teams to drive resident-focused outcomes.

You will coordinate audits, deliver mandatory education, analyze data for improvements and coach leaders to sustain high standards in care delivery, governance and patient experience.

Qualifications

• 3+ years' experience in aged care clinical nursing and/or clinical education.
• Knowledge of Aged Care Act 2024 and Strengthened Aged Care Quality Standards.
• Certificate IV in Training and Assessment (or willingness to obtain).

Responsibilities

• Lead audits, compliance reviews and quality assurance activities across the Home.
• Coordinate and deliver orientation, mandatory learning and clinical education programs.
• Identify risks, trends and improvement opportunities from data and feedback.
• Coach leaders and teams to reinforce learning and promote best practice.
• Prepare reports and maintain records on education, quality and improvement.

Skills

Leadership

Audits

Quality improvement

Education delivery

Coaching

Data analysis

Collaboration

Education

Certificate IV in Training and Assessment

AHPRA Registration

Job description

We're looking for an experienced Registered Nurse tojoin our leadership team as a Quality and Education Lead. In this role,you'll work alongside our Leadership, Clinical and Residential Care teams to strengthenquality, compliance, continuous improvement, and workforce capability soresidents feel heard, known, valued and cared for as their needs change.

• Permanent - Full Time, 38 hours per week position located in Pendle Hill, NSW.
• Bepart of a values-driven organisation that puts residents first.
• Makea meaningful impact by leading both quality and education outcomes within asingle Home.
• Play a key role in preparing teams for the future of agedcare under the new quality standards.
• Access salary packaging and an employee discount program to make your moneygo further.
• Birthday Leave and Wellbeing Leave in addition to annual leave.

About the Role

• Work with the leadership team to foster a culture ofquality, accountability, learning and continuous improvement across the Home.
• Coordinate and undertake audits, compliance reviews and quality assuranceactivities to support exceptional resident outcomes.
• Identify risks, trends and improvement opportunities through quality indicators,feedback, incident reviews and data analysis.
• Lead continuous improvement initiatives that enhance resident care, servicedelivery and operational performance.
• Coordinate and deliver orientation, mandatory learning, clinical educationand role-specific capability development programs.
• Coach and support leaders and team members to reinforce learning, buildconfidence and promote best practice.
• Support compliance with the Aged Care Act 2024, Strengthened Aged CareQuality Standards and Fresh Hope Communities' clinical governance framework.
• Prepare meaningful reports and maintain accurate records relating toeducation, quality, compliance and improvement activities.
• Partner with clinical, quality and capability teams to translate insightsinto action and sustainable improvements.
• Foster a culture where learning, professional growth and evidence-basedpractice are part of everyday work.

The Essentials

An enthusiastic and committed Registered Nurse withcurrent AHPRA registration, you will:

• Have at least 3 years' experience in aged care clinicalnursing and/or clinical education.
• Have strong knowledge of the Aged Care Act 2024, Strengthened Aged CareQuality Standards and aged care compliance requirements.
  Hold a Certificate IV in Training and Assessment (or be willing to obtainone).
• Be passionate about improving resident outcomes through quality care andworkforce development.
• Be confident facilitating engaging learning experiences for diverse audiencesand learning styles.
• Have experience identifying capability gaps, delivering education andevaluating learning outcomes.
• Be comfortable analysing data, identifying trends and turning insights intomeaningful actions.
• Be a natural collaborator who builds trust, develops relationships andinfluences positive change.
• Be organised, adaptable and committed to continuous improvement andexcellence.
• Demonstrate kindness, integrity and a genuine commitment to supporting othersto succeed.

About Us

Fresh Hope Communities exists to create spaces thatcultivate belonging and places that feel like home.For almost 90 years, we have been providing quality support and lifestylechoices across retirement, residential and respite settings, as well asconference and outdoor adventure experiences for school and community groups.We have over 1100 staff and together we serve residents and customers acrossNSW.We are an Equal Opportunity employer and we value inclusion anddiversity.For more about us visit our websitehttps://www.freshhope.org.au

This is a rare and exciting opportunity for a passionateRegistered Nurse to influence both quality and workforce capability within aresidential aged care home. If you're motivated by developing people, drivingcontinuous improvement and helping older Australians receive exceptional care,we'd love to hear from you.