Quality And Compliance Officer

Lumiere Foundation Ltd.; Sydney; In loco; AUD 95.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary packaging

Pre-tax meals

Employee Assistance Program

Training & development

Trauma-informed team

Diversity & inclusion

On-call support

Descrizione del lavoro

Lumiere Foundation is seeking a Quality and Compliance Officer to join the Quality Team, working onsite with ICCare at our Sydney office in Seven Hills. You'll apply NDIS Practice Standards and OOHC Code of Practice to safeguard wellbeing and drive accreditation.

You will lead audits, maintain compliance registers, analyse trends, and deliver continuous improvement while collaborating with a trauma-informed, supportive team.

Competenze

• Experience in internal auditing, compliance, safeguarding or governance is essential.
• Proven project management experience.
• Knowledge of NDIS and OOHC space is highly regarded.

Mansioni

• Ensure the organisation is quality and compliance focussed and support the culture of continuous improvement.
• Drive compliance activities across the organisation.
• Participate in internal auditing activities as outlined in the Internal Audit Schedule.
• Maintain a range of key compliance registers and documentation.
• Lead projects as assigned by the Quality, Compliance and Safeguarding Manager.
• Collate data and analyse trends across the organisation.
• Identify areas of improvement and recommend strategic solutions.
• Complete risk assessments and implement mitigation actions.
• Complete administrative tasks inline with agreed timeframes.

Conoscenze

Internal auditing

Compliance

Safeguarding

Governance

Project management

Formazione

Tertiary qualification in relevant industry field

Descrizione del lavoro

Make a real difference by driving continuous improvement and compliance activities across our organisation!

If you are a critical thinker with an eye for detail, we’d love to hear from you.

About Us

The Lumiere Foundation is a Not for Profit (NFP) organisation supporting people experiencing disadvantages, trauma and complex life challenges. We partner with community service organisations to provide skilled staff to disability and Out-of-Home Care services, helping young people stay safe, supported, and connected.

Every person in our organisation plays a role in delivering consistent, high-quality care, whether supporting young people directly or working behind the scenes. At Lumiere Foundation, your work creates real change, for a brighter tomorrow.

About The Role

We are seeking a Quality and Compliance Officer to join the Quality Team with our partner organisation, Interactive Community Care (ICCare). You will be employed by Lumiere Foundation and work onsite with ICCare's based at our Sydney office in Seven Hills, NSW.

In this role, you will utilise the NDIS Practice Standards and the OOHC Code of Practice to play a key role in maintaining the welfare, wellbeing and safety of the people we support and the organisation’s accreditation for the future.

What we Offer:

• Competitive salary based on your skills and experience, and relevant industry qualifications.
• Increase your take-home pay with salary packaging of up to $15,900 pre-tax each year.
• Save on lifestyle expenses using up to $2,650 pre-tax for meals, entertainment, and holiday accommodation.
• Free confidential counselling for you and your family viaEmployeeAssistance Program.
• The opportunity to work with a supportive, trauma-informed team focused on safe, high-quality care for young people.
• Training and development opportunities including Therapeutic Crisis Intervention.
• A workplace that values diversity, inclusion, and equal employment opportunities.
• Dedicated on-call team for after-hours support.
• Access to our Employee Assistance Program.

Key Responsibilities

• Ensure the organisation is quality and compliance focussed and support the culture of continuous improvement.
• Drive compliance activities across the organisation.
• Participate in the internal auditing activities of the organisation, as outlined in the Internal Audit Schedule.
• Maintain a range of key compliance registers and documentation.
• Take on and lead projects as assigned by the Quality, Compliance and Safeguarding Manager.
• Collate data and analyse trends across the organisation.
• Identify areas of improvement and recommend strategic solutions for complex matters.
• Complete risk assessments and implement mitigation actions.
• Complete administrative tasks inline with agreed timeframes.

What You'll Bring

• Experience: Previous experience in an internal auditing, compliance, safeguarding, governance, project management, or related role, where you have demonstrated problem solving skills in complex situations.
• Highly regarded but not essential: Tertiary qualification in relevant industry field.
• Practice knowledge: Experience in NDIS and OOHC space is highly regarded.
• Communication Requirements: Demonstrated written documentation skills and English proficiency for professional case notes, reports and verbal communication are essential.
• Interpersonal skills: Able to build rapport with a range of people, influence stakeholders, and work with multiple teams across the organisation.
• Teamwork & resilience: Confident working independently and within a fast-paced, dynamic team.

Essential Requirements:

• Full, unrestricted Australian working rights
• National Crime Check (or willingness to obtain)
• NSW Working with Children Check (WWCC)
• Licensing & transport: Current Australian driver's licence and reliable vehicle with comprehensive insurance.
• Cleared NDIS Worker Screening Check

If you would like further information on this role, please contact [e-mail].