Quality and Compliance Manager

PEER; Adelaide; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Onsite car parking

Onsite gym

Onsite canteen

Paid community service leave

Free staff uniform

Laundry allowance

Monthly RDO Program

Gifted Leave - Christmas shutdown

Job summary

PEER seeks an experienced Quality & Compliance Manager to lead our quality assurance, compliance and continuous improvement across the RTO and GTO. Reporting to the CEO, you will drive the QMS, audits and regulatory readiness.

You will engage stakeholders, train teams, and provide governance reporting to the Executive and Board while fostering a culture of accountability and ongoing performance improvement.

Qualifications

• Minimum 5 years in a quality and compliance role or similar.
• Experience leading quality assurance, audits and continuous improvement.
• Knowledge of Standards for RTOs and apprenticeship systems.
• Strong stakeholder engagement and governance skills.

Responsibilities

• Lead the quality and compliance framework across the organisation.
• Coordinate internal and external audits and manage regulatory obligations.
• Drive risk management and continuous improvement across the group.
• Provide governance reporting on quality, compliance and risk to executives and the board.

Skills

Quality Management

Regulatory Compliance

Audits

Stakeholder Engagement

Leadership

Education

Bachelor degree in governance/quality/regulatory

Tools

QMS Software

Job description

PEER is seeking an experienced Quality & Compliance Manager to join our Quality & Compliance department.

Reporting directly to the CEO, the Quality & Compliance Manager is responsible for leading the organisation’s quality assurance, compliance and continuous improvement framework across the Registered Training Organisation (RTO) and Group Training Organisation (GTO).

Key Responsibilities:

Lead Quality and Compliance

Maintain and improve the Quality Management System (QMS), ensuring compliance with all regulatory, contractual and organisational requirements.

Manage Audits and Regulatory Requirements

Coordinate internal and external audits, maintain audit readiness, and manage compliance obligations and corrective actions.

Drive Continuous Improvement and Risk Management

Monitor performance, manage compliance risks, and implement continuous improvement initiatives across the organisation.

Provide Governance and Reporting

Maintain compliance documentation and deliver accurate reporting on quality, compliance and risk matters to Executive and Board stakeholders.

Lead Stakeholder Engagement and Capability Development

Provide guidance and training on quality and compliance requirements, fostering a culture of accountability, collaboration and continuous improvement.

Support Quality Training and Employment Outcomes

Work collaboratively with leaders, trainers, field officers, host employers and external stakeholders to ensure quality training, employment and learner outcomes.

About You

You are an experienced quality and compliance professional with a strong track record of leading quality assurance frameworks and driving continuous improvement within complex, regulated environments. Ideally, you bring experience from the vocational education and training, apprenticeship, group training, or ISO quality sectors and are confident navigating regulatory requirements and compliance obligations.

You have a sound understanding of the Standards for RTOs, funded training contracts, and apprenticeship and traineeship systems, coupled with experience managing audits, compliance reviews, and regulatory relationships. Your ability to identify risks, implement practical solutions, and maintain robust governance frameworks enables you to support organisational success while ensuring compliance.

A natural leader, you can influence and engage stakeholders at all levels, build strong working relationships, and develop high-performing teams. You are highly organised, analytical, and detail-oriented, with excellent written communication skills and the ability to develop policies, reports, and compliance documentation to a high standard.

To be successful in this role, you will have:

• A relevant tertiary qualification in governance, risk management, quality, business, or a related discipline.
• At least 5 years' experience in a quality and compliance role or a similar position.
• Demonstrated experience leading quality assurance, compliance, audit, and continuous improvement activities.
• Strong stakeholder engagement, communication, and change management skills.
• A high level of integrity, professional judgement, and commitment to achieving quality outcomes.
• Full-time position offering hybrid work and flexibility
• Onsite car parking and main PEER office and overflow car park
• Free access to an onsite gym
• On-site canteen
• Paid community service leave, eg military leave
• Free staff uniform (optional) and laundry allowance
• Monthly RDO Program
• Company Gifted Leave - Christmas shutdown period

PEER values inclusion and is committed to building a diverse working environment. We welcome applications from veterans, Aboriginal and Torres Strait Islander peoples, women, culturally and linguistically diverse candidates, people living with a disability, members of the LGBTIQA+ community, and individuals who may not tick all the criteria being sought but are passionate about shaping the future workforce of South Australia.