Quality and Compliance Officer - RTO

Complete Staff Solutions; Central Coast Council; On-site; AUD 80,000 - 110,000; Full time

Job summary

Complete Staff Solutions on the Central Coast, NSW, seeks an experienced Quality & Compliance Officer to strengthen RTO quality, regulatory compliance and documentation review. The role supports audits, continuous improvement and management with robust compliance programs.

Initial full-time hours from Monday to Friday, 8:30am–4:30pm, with a transition to approximately 3 days per week as the program evolves on the Central Coast. Experience in VET compliance is essential.

Qualifications

• Possess a Training and Assessment qualification.
• Recent experience within an RTO.
• Sound knowledge of VET and RTO compliance requirements.
• Experience with ASQA registration or rectification processes would be highly regarded.
• Community education experience advantageous but not essential.

Responsibilities

• Supporting RTO quality and regulatory compliance.
• Reviewing policies, procedures and compliance documentation.
• Reviewing training and assessment documentation.
• Supporting audits, quality reviews and continuous improvement.
• Identifying compliance gaps and assisting with rectification.
• Maintaining compliance records and supporting evidence.
• Providing compliance support and guidance to management and staff.

Skills

Attention to detail

Organisational skills

Regulatory compliance

Auditing support

VET knowledge

Education

Training and Assessment qualification

Job description

Central Coast NSW | Initially Full-Time, transitioning to 3 days per week

We are seeking an experienced Quality & Compliance Officer to join an established education and training organisation on the Central Coast.

This role would suit someone with recent experience working within a Registered Training Organisation (RTO) and a strong understanding of VET quality and compliance requirements.

Key responsibilities include:

• Supporting RTO quality and regulatory compliance
• Reviewing policies, procedures and compliance documentation
• Reviewing training and assessment documentation
• Supporting audits, quality reviews and continuous improvement
• Identifying compliance gaps and assisting with rectification
• Maintaining compliance records and supporting evidence
• Providing compliance support and guidance to management and staff

To be considered, you will ideally have:

• A Training and Assessment qualification
• Recent experience within an RTO
• Sound knowledge of VET and RTO compliance requirements
• Strong attention to detail and organisational skills
• Experience with ASQA registration or rectification processes would be highly regarded
• Community education experience would be advantageous but is not essential

Hours: Initially Monday to Friday, 8:30am–4:30pm, transitioning to approximately 3 days per week.