Quality & Compliance Manager

PEER; Adelaide; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work arrangement

Onsite gym access

Onsite canteen

Volunteer day

Community service leave

Staff uniform (optional)

Laundry allowance

Monthly RDO program

Christmas shutdown leave

Free parking

Job summary

PEER is seeking an experienced Quality & Compliance Manager to join our Quality & Compliance department in Adelaide. Reporting to the CEO, you will lead quality assurance, compliance and continuous improvement across the RTO and GTO.

You will drive audits, governance and training, engaging stakeholders at all levels to foster a culture of accountability and high performance while ensuring regulatory alignment and strong risk management.

Qualifications

• Relevant tertiary qualification in governance, risk management, quality, business or related discipline.
• At least 5 years in a quality and compliance role or similar.
• Experience leading quality assurance, compliance, audits and continuous improvement.

Responsibilities

• Lead Quality and Compliance across the organisation’s QMS and regulatory requirements.
• Coordinate internal and external audits; maintain audit readiness and manage corrective actions.
• Drive continuous improvement and risk management across the organisation.
• Provide governance and reporting on quality, compliance and risk to executives and the Board.
• Lead stakeholder engagement and capability development; train on quality and compliance requirements.

Skills

Stakeholder engagement

Change management

Analytical thinking

Leadership

Education

Tertiary qualification in governance, risk management, quality or related discipline

Job description

PEER is seeking an experienced Quality & Compliance Manager to join our Quality & Compliance department.

Reporting directly to the CEO, the Quality & Compliance Manager is responsible for leading the organisation’s quality assurance, compliance and continuous improvement framework across the Registered Training Organisation (RTO) and Group Training Organisation (GTO).

Key Responsibilities:

Lead Quality and Compliance
Maintain and improve the Quality Management System (QMS), ensuring compliance with all regulatory, contractual and organisational requirements.

Manage Audits and Regulatory Requirements
Coordinate internal and external audits, maintain audit readiness, and manage compliance obligations and corrective actions.

Drive Continuous Improvement and Risk Management
Monitor performance, manage compliance risks, and implement continuous improvement initiatives across the organisation.

Provide Governance and Reporting
Maintain compliance documentation and deliver accurate reporting on quality, compliance and risk matters to Executive and Board stakeholders.

Lead Stakeholder Engagement and Capability Development
Provide guidance and training on quality and compliance requirements, fostering a culture of accountability, collaboration and continuous improvement.

Support Quality Training and Employment Outcomes
Work collaboratively with leaders, trainers, field officers, host employers and external stakeholders to ensure quality training, employment and learner outcomes.

About You

You are an experienced quality and compliance professional with a strong track record of leading quality assurance frameworks and driving continuous improvement within complex, regulated environments. Ideally, you bring experience from the vocational education and training, apprenticeship, group training, or ISO quality sectors and are confident navigating regulatory requirements and compliance obligations.

You have a sound understanding of the Standards for RTOs, funded training contracts, and apprenticeship and traineeship systems, coupled with experience managing audits, compliance reviews, and regulatory relationships. Your ability to identify risks, implement practical solutions, and maintain robust governance frameworks enables you to support organisational success while ensuring compliance.

A natural leader, you can influence and engage stakeholders at all levels, build strong working relationships, and develop high-performing teams. You are highly organised, analytical, and detail-oriented, with excellent written communication skills and the ability to develop policies, reports, and compliance documentation to a high standard.

To be successful in this role, you will have:

• A relevant tertiary qualification in governance, risk management, quality, business, or a related discipline.
• At least 5 years' experience in a quality and compliance role or a similar position.
• Demonstrated experience leading quality assurance, compliance, audit, and continuous improvement activities.
• Strong stakeholder engagement, communication, and change management skills.
• A high level of integrity, professional judgement, and commitment to achieving quality outcomes.

Full-time position offering hybrid work and flexibility
Onsite car parking and main PEER office and overflow car park
Competitive salary
Free access to an onsite gym
On-site canteen
Paid volunteer day per year
Paid community service leave, eg military leave
Free staff uniform (optional) and laundry allowance
Monthly RDO Program
Company Gifted Leave - Christmas shutdown period

PEER values inclusion and is committed to building a diverse working environment. We welcome applications from Veteran, Aboriginal and Torres Strait Islander peoples, women, culturally and linguistically diverse candidates, people living with a disability, members of the LGBTIQA+ community, and individuals who may not tick all the criteria being sought but are passionate about shaping the future workforce of South Australia.