QLD RESTORATION TECHNICIAN

Bay Building Services; Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible hybrid WFH after probation

JB HI-FI Discounts

Birthday Leave after probation

Regular trade discounts

Health insurance discounts

Employee assistance program (EAP)

Values-driven environment

Job summary

Bay Building Services is seeking a motivated Restoration Technician in Brisbane to support rapid-response restoration across multiple sites. The role focuses on high-quality workmanship, site reporting, and client liaison to ensure customer satisfaction.

Reporting to the State Manager, you will handle on-site restoration tasks, equipment operation, and collaboration with project teams. A long-term career with growth opportunities is offered within a market-leading restoration group.

Qualifications

• Experience in restoration and trades/maintenance is desirable.
• Ability to manage multiple work sites and coordinate field activities.
• Strong customer service and communication skills are essential.

Responsibilities

• Provide excellent customer service on site.
• Perform initial make-safe works for water, mould, fire and related restoration projects.
• Complete reports for water/flood, fire, mould damage.
• Operate, monitor and report on mitigation/restoration equipment.
• Conduct mould cleaning and fire wash downs as required.
• Document inventories of contents and reports on restorable items.
• Oversee steam-cleaning of carpets.
• Coordinate with office staff, project managers, and contractors.
• Ensure WHS-compliant restoration outcomes.

Skills

Restoration experience

Multi-site management

Customer service

Communication skills

Willingness to learn

Education

Full Driver's Licence

Construction Induction Card

Working with Children Check

Police check

IICRC qualification

Job description

• Stable full-time role with plenty of growth opportunities
• Competitive salary, perks and employee benefits

• Great Team Environment
• Stable full-time role with plenty of growth opportunities
• Competitive salary, perks and employee benefits

About Us

Linx Restoration Services is a market leader when it comes to insurance restoration in Australia. Operating nationally, for 35+ years we have specialised in building and contents restoration to domestic and commercial properties damaged through insurable events such as fire, storm, flood, and malicious damage.

For further information please go to: www.baybuildinggroup.com.au

About The Role

With an expanding team and heavy work loads, it's now an exciting time to join our team. We are looking for a motivated Restoration Technician who seeks a long-term career that will challenge and grow them both professionally and personally.

Trusted by Insurance Builders and commercial clients, this role plays a pivotal part in delivering rapid response, high quality workmanship and top end site reporting.

Reporting directly to the State Manager, the Restoration Technician is responsible for (but not limited to) site reporting, technical restoration, treatment and cleaning of allocated sites. It is predominantly a multi-site based role and includes dealing with customers and utilising specialised restoration equipment.

Tasks Include

• Provide excellent customer service.
• Conduct initial make-safe works for water, mould, fire and other restoration related projects.
• Complete reports and technician duties for water damage, fire damage & mould projects.
• Carry out installation, monitoring and reporting of mitigation & restoration equipment.
• Complete mould cleaning and fire wash down of relevant areas including the usage of restoration chemicals.
• Complete inventory reports restorable/non restorable contents items
• Complete steam-cleaning of carpets.
• Liaise with internal office staff, project managers, external contractors & clients.
• Work closely with office-based project coordination teams, estimators/supervisors and managers.
• Work to deliver quality, customer service focussed and WHS compliant restoration outcomes.
• Adhere to company guidelines/policies.
• Be available for on-call emergency work allocation (weekends & overtime).

Qualifications

• Full Drivers License and Construction Induction Card.
• Have a current Working with Children Check and police check (or willing to obtain prior to commencement).
• IICRC qualification highly regarded.

Key Skills & Attributes

• Previous experience in restoration, trades, construction or maintenance (highly desirable)
• Experience managing multiple work sites
• Excellent communication skills, both written and verbal
• Customer service skills and good communication skills are essential
• Most importantly a strong work ethic, positive attitude and willingness to learn

Why join us?

• Flexible hybrid WFH options after probation.
• JB HI-FI Discounts.
• Birthday Leave after probation.
• Regular Trade Discounts.
• BUPA Health Insurance Discounts.
• Access to 24/7 Employee Assistance Program for you and your family.
• Be part of a values driven environment with people who want to make a difference.

For further information please go to: www.baybuildinggroup.com.au