Public Transit Tech Transformation Analyst

DFP Recruitment; City of Melbourne; On-site; AUD 130,000 - 170,000; Full time

Job summary

DFP Recruitment in Melbourne is seeking a Technical Business Analyst to join a major technology transformation program supporting Victoria's next-generation public transport ticketing platform. You will bridge business needs and technical solutions across Azure cloud, Dynamics 365, and Microsoft tech, working with vendors and internal teams.

The ideal candidate has 8+ years of experience, excels at requirements elicitation and process mapping, and can drive change, documentation, and stakeholder

Qualifications

• 8+ years of experience as a Technical Business Analyst, Systems Analyst, or within technology consulting/project delivery.
• Strong experience gathering and documenting business and technical requirements.
• Experience supporting large-scale technology transformation or operational change programs.
• Broad technical knowledge across enterprise applications, infrastructure, cloud, and networking environments.
• Experience with Azure Cloud, Microsoft technologies, and Dynamics 365.
• Strong process mapping, workflow design, and documentation skills.
• Excellent stakeholder engagement and communication abilities.
• Strong analytical, problem-solving, and critical-thinking skills.

Responsibilities

• Elicit, analyse, and document business and technical requirements.
• Translate business needs into clear technical specifications.
• Collaborate with internal teams and vendors to design and implement solutions.
• Analyse existing systems, processes, and workflows to identify improvement opportunities.
• Support testing and validation activities to ensure solutions meet business objectives.
• Identify and mitigate risks, troubleshoot issues, and drive resolution outcomes.
• Develop technical documentation, reports, process maps, and presentations.
• Support change management, user training, and operational readiness activities.

Skills

8+ years exp

Azure Cloud

Dynamics 365

Process mapping

Stakeholder mgmt

Requirements

Tools

Visio

MS Project

Excel

PowerPoint

Job description

DFP Recruitment in Melbourne is seeking a Technical Business Analyst to join a major technology transformation program supporting Victoria's next-generation public transport ticketing platform. You will bridge business needs and technical solutions across Azure cloud, Dynamics 365, and Microsoft tech, working with vendors and internal teams.

The ideal candidate has 8+ years of experience, excels at requirements elicitation and process mapping, and can drive change, documentation, and stakeholder