Public Services Digital Transformation Lead

Derwent Search; Sydney; On-site; AUD 250,000 - 350,000; Full time

Job summary

Service NSW seeks a Chief Digital Officer to lead the organisation's digital, data and cyber security agenda, aligning it with government priorities and customer outcomes. You will shape an enterprise-wide operating model, drive iterative improvements, and collaborate with executives to deliver value at scale.

You will balance transformation with risk and service continuity, managing complex stakeholder relationships while guiding large-scale change in a public sector context.

Qualifications

• Extensive proven experience in business management and/or IT with strong business acumen.
• Technical depth across digital, data and cyber security portfolios is essential.

Responsibilities

• Define and execute digital, data and cyber security strategy for the organisation.
• Lead and deliver large-scale, customer-facing digital transformation and modernisation programs.
• Build trusted partnerships across internal and external stakeholders and lead complex enterprise-wide programs.

Skills

Digital transformation

Executive leadership

Cross-functional leadership

Stakeholder management

Digital, data & cyber security

Innovation

Product & service channels

Job description

Service NSW seeks a Chief Digital Officer to lead the organisation's digital, data and cyber security agenda, aligning it with government priorities and customer outcomes. You will shape an enterprise-wide operating model, drive iterative improvements, and collaborate with executives to deliver value at scale.

You will balance transformation with risk and service continuity, managing complex stakeholder relationships while guiding large-scale change in a public sector context.