Chief Digital Transformation & Customer Experience Officer

Derwent; Sydney; On-site; AUD 350,000 - 480,000; Full time

Job summary

Derwent is seeking an accomplished Chief Digital Officer to drive NSW public sector digital transformation. You will shape digital, data and cyber security strategy, lead Executive Leadership Team initiatives, and build partnerships across stakeholders to deliver value through iterative improvement.

We are seeking an influential executive with scale and transformation experience, focused on customer outcomes, inclusion, care and purpose.

Qualifications

• Extensive proven experience, ideally in business management and/or IT, with strong business acumen.
• You will have led and delivered successful large-scale customer facing digital transformation and modernisation programs and have a track record in making decisions of scale and impact.
• It is important that you have proven capability leading large cross-functional teams and complex enterprise-wide programs, preferably in a commercial consumer services environment. We are looking for someone who has a history of innovation with product, business models and service channels.
• Influential executive level leadership experience is required, and you must be comfortable operating in organisations of scale and complexity with a strong focus on relationship building to achieve outcomes.
• Public sector experience is not required but experience managing complex stakeholder relationships for the benefit of a consumer audience is essential. You must be comfortable balancing transformation, risk and service continuity while leading large-scale change.

Job description

Derwent is seeking an accomplished Chief Digital Officer to drive NSW public sector digital transformation. You will shape digital, data and cyber security strategy, lead Executive Leadership Team initiatives, and build partnerships across stakeholders to deliver value through iterative improvement.

We are seeking an influential executive with scale and transformation experience, focused on customer outcomes, inclusion, care and purpose.