Public Sector Customer Support Specialist (6-Month Contract)
Wirrigan Group
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Job summary
NSW State Government Department in Sydney is seeking a Customer Service Support Officer to provide accurate advice and direction on queries related to finance, human resources, and technical systems, ensuring a positive and solution-focused experience for every customer.
Responsibilities include delivering high-quality customer service in a fast-paced contact centre, responding promptly to enquiries, escalating complex issues, and maintaining up-to-date knowledge of policies and processes to
Job description
NSW State Government Department in Sydney is seeking a Customer Service Support Officer to provide accurate advice and direction on queries related to finance, human resources, and technical systems, ensuring a positive and solution-focused experience for every customer.
Responsibilities include delivering high-quality customer service in a fast-paced contact centre, responding promptly to enquiries, escalating complex issues, and maintaining up-to-date knowledge of policies and processes to
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