Public Area Cleaner - Resort

RACV; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Laundered uniform

Complimentary parking onsite

Employee benefits

Job summary

RACV Royal Pines Resort on the Gold Coast is seeking a Public Area Cleaner to maintain a spotless, hygienic environment across front and back-of-house spaces, including lounges, restrooms and pool areas. You will work as part of a team or autonomously, with emphasis on safety, efficiency and guest satisfaction.

The role involves varied shifts, including evenings and weekends, with a competitive hourly rate and opportunity for career growth within a large Australian brand.

Qualifications

• Physical stamina to stand, walk and lift during shifts.
• Attention to detail to maintain high cleanliness standards.
• Clear communication with guests and colleagues.
• Friendly and professional service to guests.
• Ability to work as part of a team or autonomously when required.

Responsibilities

• Clean and maintain public areas across lobby, restrooms, pool, lifts and dining spaces.
• Clean back-of-house corridors, staff areas and offices.
• Handle cleaning chemicals safely and operate equipment.
• Assist with pressure washing outdoor surfaces as required.
• Provide safe and hygienic environments and interact with guests professionally.

Skills

Physical stamina

Attention to detail

Customer service

Communication skills

Teamwork

Job description

Gold Coast | RACV Royal Pines Resort | Casual

Generous employee benefits & discounts on RACV products & resorts

Join a large trusted Australian Brand & Victoria's largest member organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences,enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

The opportunity has arisen for an experienced Public Area Cleaner, to join our service driven team at RACV Royal Pines Resort, Gold Coast. Working in a team, you will be responsible formaintaining a clean, hygienic and presentable public areas in a 5-star resort environment.

This could be just the right role for you?

As a Public Area Cleaner, you will clock up your step count each day, actively moving around our large resort, cleaning spaces in the back of house, front of house and outdoor public areas. You will interact with staff & guests daily, providing a friendly & professional service to deliver a consistently high standard of service to our guests. Your key responsibilities for the role will include:

Physical activity working on your feet vacuuming, mopping, wiping & dusting, restocking amenities & rubbish removal

Cleaning front of house: lobby, restrooms, pool area, lifts, public areas, restaurants & bars, conference & event spaces, gym, day spa, carpark etc

Cleaning back of house: hallways, offices, restrooms, change rooms, staff room etc

Handling chemicals & heavy lifting

Pressure washing outdoor surfaces

Perform duties in a safe working environment

Interacting with guests and assisting them in a friendly, helpful and professional manner

Working in a team or autonomously

What you’ll need to be successful

Availability and flexibility to work overnight shifts 12pm-8am 2-3 nights week essential, along with other shifts 8am-4pm & 4pm-12am, on a weekly rotating roster, including weekdays, weekends & public holidays

Experience in a public area cleaning role in a 4-5 star hotel/resort, or a similar environment

General cleaning knowledge & experience using commercial cleaning equipment & machinery including floor scrubbers and vacuums, chemical handling & health and safety practices

Clear communication and customer service skills, interacting with guests in a friendly & professional manner

Show attention to detail, work efficiently using initiative, be proactive with a positive attitude and take pride in your work

Good time management skills and work well in a team environment to perform duties responsibly and autonomously when required

Actively perform physical and repetitive manual tasks, heavy lifting and working on your feet

Excellent personal presentation

We are Offering

Competitive hourly rate + penalties evenings, weekends & public holidays

Generous employee benefits & discounts on RACV products & resorts

Employee of the month awards & recognitionprograms + healthy team culture

Training, development and career progression opportunities

Laundered uniform

Complimentary Parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.