Pub Floor Leader: Hands-On Assistant Manager

Endeavour Group; Strathpine; Híbrido; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount card for Endeavour Group/ALH

Wellbeing support (EAP)

Descripción de la vacante

Endeavour Group's The Four Mile Creek Hotel is looking for a hands-on Assistant Manager to lead on the pub floor, coach a productive team, and ensure an excellent guest experience. You’ll thrive in a fast-paced environment and help maintain a vibrant, safe, and welcoming atmosphere.

You will work closely with fellow leaders in a collaborative, multi-AM model, supporting the Publican and building strong relationships with regulars while upholding brand standards and licensing requirements.

Formación

• Hands-on hospitality management experience.
• Experience supervising a floor/shift team in pubs or venues.
• Ability to coach and back floor crew during peak periods.
• Excellent people skills and guest service orientation.

Responsabilidades

• Lead on-floor operations in a busy pub setting.
• Support the Publican to keep the pub running smoothly and safely.
• Coach and manage a team of hospitality staff during rush periods.
• Engage with regulars to build rapport and ensure guest satisfaction.
• Handle issues promptly to maintain a positive atmosphere.

Conocimientos

Team leadership

Supervising experience

Customer service

Descripción del empleo

Endeavour Group's The Four Mile Creek Hotel is looking for a hands-on Assistant Manager to lead on the pub floor, coach a productive team, and ensure an excellent guest experience. You’ll thrive in a fast-paced environment and help maintain a vibrant, safe, and welcoming atmosphere.

You will work closely with fellow leaders in a collaborative, multi-AM model, supporting the Publican and building strong relationships with regulars while upholding brand standards and licensing requirements.