Assistant Manager - The Four Mile Creek Hotel

Endeavour Group; Strathpine; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discount card for Endeavour Group/ALH

Wellbeing support (EAP)

Job summary

Endeavour Group's The Four Mile Creek Hotel is looking for a hands-on Assistant Manager to lead on the pub floor, coach a productive team, and ensure an excellent guest experience. You’ll thrive in a fast-paced environment and help maintain a vibrant, safe, and welcoming atmosphere.

You will work closely with fellow leaders in a collaborative, multi-AM model, supporting the Publican and building strong relationships with regulars while upholding brand standards and licensing requirements.

Qualifications

• Hands-on hospitality management experience.
• Experience supervising a floor/shift team in pubs or venues.
• Ability to coach and back floor crew during peak periods.
• Excellent people skills and guest service orientation.

Responsibilities

• Lead on-floor operations in a busy pub setting.
• Support the Publican to keep the pub running smoothly and safely.
• Coach and manage a team of hospitality staff during rush periods.
• Engage with regulars to build rapport and ensure guest satisfaction.
• Handle issues promptly to maintain a positive atmosphere.

Skills

Team leadership

Supervising experience

Customer service

Job description

About the Role

Assistant Manager | The Four Mile Creek Hotel

If you are a hands-on manager who thrives in the thick of a massive, fast-moving pub floor, The Four Mile Creek Hotel gives you the platform to truly test and sharpen your operational chops. Between full bistro services, roaring Friday night raffles, blockbuster sports bar crowds, and attentive gaming host service, trade here never idles.

You won't be tucked away behind a spreadsheet, our leadership operates on a collaborative multi-AM model where managers lead shoulder-to-shoulder on the floor. Working alongside fellow duty leaders, you will set the operational pace, coach and back your floor crew through big rushes, build lasting rapport with our Strathpine regulars, and make sure every guest experience hits the mark.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.