Pub Assistant Manager: Lead a Lively Local Team

ALH Hotels; Melbourne; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

Exclusive staff discount

EAP and wellbeing support

Job summary

ALH Hotels is seeking an Assistant Manager for Shoppingtown Hotel in Melbourne. This hands-on role involves supervising staff, supporting the Publican, and maintaining a safe, vibrant pub environment for locals.

You’ll lead a team, build local relationships, and ensure high-quality service across all shifts while adhering to licensing requirements. RSA, RCG, and Gaming Licence are required per state rules.

Qualifications

• Hands-on hospitality background with supervisory experience.
• Ability to lead a team and represent the pub when the boss is away.
• Confident, people-focused leader with strong service orientation.

Responsibilities

• Assist Publican to keep Shoppingtown Hotel running smoothly, safely and with a great vibe.
• Lead a team of hospitality staff and supervise daily operations.
• Build rapport with locals and be the face of the pub on shift.
• Address issues promptly to avoid bigger problems.
• Deliver energetic, friendly service and positive guest experiences.

Skills

Supervision

People skills

Leadership

Tools

RSA

RCG

Gaming Licence

Job description

We’re on the hunt for our next Assistant Manager to help keep the Shoppingtown Hotelbuzzing and loved by the locals.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA, RCG and Gaming Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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