Property Services Supervisor

JLL; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

18 weeks paid maternity leave

Private Health Insurance Discounts

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Job summary

JLL is seeking an experienced Property Services Supervisor to join our high-performing team in a large-scale development in Sydney's CBD. You will coordinate operational functions to ensure building performance and tenant satisfaction, and manage the PRISM system for maintenance and work orders.

You will oversee compliance, budgets, and service contracts, conduct daily inspections, and contribute to safety and sustainability initiatives while engaging effectively with tenants and partners.

Qualifications

• Trade Certificate or relevant tertiary qualifications required.
• Proven experience in operational/facilities management of commercial high-rise properties.
• Strong service partner and contractor management skills.
• Demonstrated ability to prioritise work within tight operational and financial deadlines.
• Excellent customer service ethic with the ability to manage tenant expectations.
• Proficient in MS Word, Excel, and Outlook.
• Strong communication skills with the ability to engage effectively at all levels.
• Experience with PRISM or similar CAFM systems.
• Knowledge of NABERS Energy and Water rating programs.
• Understanding of sustainability and waste management benchmarking.

Responsibilities

• Coordinate operational functions to ensure seamless building performance and tenant satisfaction.
• Manage the PRISM online PPM and work order system, including reactive maintenance, work order generation, progress tracking and closure.
• Oversee compliance and certification across essential services, ensuring adherence to statutory requirements and timely annual fire safety statements.
• Manage key service contracts including cleaning, waste/recycling, and Emergency Warden contracts.
• Conduct daily property inspections and action outcomes through the PRISM system.
• Support budget preparation and monthly reporting, providing insights on maintenance trends, issues and opportunities.
• Ensure WHS compliance, participating in OPS AIDE audits and site risk assessments.

Skills

Contractor management

Customer service

Communication skills

MS Word, Excel, Outlook

Education

Trade Certificate or relevant tertiary qualifications

Tools

PRISM CAFM system

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

JLL is seeking an experienced Property Services Supervisor to join our high-performing team within a large-scale development in the heart of Sydney's CBD.

An overview of the role:

• Coordinate operational functions to ensure seamless building performance and tenant satisfaction
• Manage the PRISM online PPM and work order system, including all reactive maintenance, work order generation, progress tracking, and closure
• Oversee compliance and certification across all essential services, ensuring adherence to statutory requirements and the timely preparation of Annual Fire Safety Statements
• Manage key service contracts including Cleaning Integrated Services, waste and recycling services, and Emergency Warden contracts
• Conduct daily property inspections and action outcomes through the PRISM system
• Support budget preparation and monthly reporting, providing insights on maintenance trends, issues, and opportunities
• Ensure WHS compliance, actively participating in OPS AIDE audits and site-specific risk assessments

Sound like you? This is what we’re looking for:

• Trade Certificate or relevant tertiary qualifications
• Proven experience in operational/facilities management of commercial high-rise properties
• Strong service partner and contractor management skills
• Demonstrated ability to prioritise work within tight operational and financial deadlines
• Excellent customer service ethic with the ability to manage tenant expectations
• Proficient in MS Word, Excel, and Outlook
• Strong communication skills with the ability to engage effectively at all levels
• Experience with PRISM or similar CAFM systems
• Knowledge of NABERS Energy and Water rating programs
• Understanding of sustainability and waste management benchmarking

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned bands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site –Sydney, NSW