Property Services Officer (Administration)

Total Resource Solutions; Sydney; Hybrid; AUD 52,000 - 74,000; Full time

Job summary

Total Resource Solutions is seeking a Property Services Officer (Administration) based in Parramatta, NSW. The role is a 35-hour week with a hybrid working arrangement, initially five days per week in the office. The contract runs until 2 October 2026 with potential extensions.

Pay is $46.36 per hour plus super, with flexible working options available. The successful candidate will handle high-volume property-related tasks, coordinate with external providers, maintain records, and provide team

Qualifications

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Confidence working with digital systems and databases.
• Proficiency in Microsoft Office applications.
• Experience using TRIM or similar records/document management systems.

Responsibilities

• Manage a high-volume caseload of property-related requests and administrative tasks.
• Coordinate requests with external service providers and monitor progress through to completion.
• Liaise professionally with customers, service providers and internal stakeholders.
• Respond to enquiries and assist customers in identifying appropriate solutions.
• Maintain accurate and up-to-date records across internal systems.
• Prioritise competing tasks and meet required deadlines and service standards.
• Identify opportunities to improve processes and service delivery.
• Recognise complex matters and escalate appropriately to the Principal Property Officer.
• Provide general administrative support to the Property Services Team as required.

Skills

Administrative skills

Organisational skills

Attention to detail

Written and verbal communication

Digital systems

Microsoft Office

Tools

TRIM

Job description

Property Services Officer (Administration)

Property Services Officer (Administration, TRIM, Microsoft)

Location: Parramatta, NSW
Contract: Until 2 October 2026 with potential extensions on the cards
Hours: 35 hours per week
Pay Rate:$46.36 per hour + super
Working Arrangements: Hybrid and flexible working options available, however initially it will be 5 days per week in the office

Key Responsibilities

• Manage a high-volume caseload of property-related requests and administrative tasks.
• Coordinate requests with external service providers and monitor progress through to completion.
• Liaise professionally with customers, service providers and internal stakeholders.
• Respond to enquiries and assist customers in identifying appropriate solutions.
• Maintain accurate and up-to-date records across internal systems.
• Prioritise competing tasks and meet required deadlines and service standards.
• Identify opportunities to improve processes and service delivery.
• Recognise complex matters and escalate appropriately to the Principal Property Officer.
• Provide general administrative support to the Property Services Team as required.

You will ideally have:

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Confidence working with digital systems and databases.
• Proficiency in Microsoft Office applications.
• Experience using TRIM or similar records/document management systems.