Property Services Officer

Department of Planning, Housing and Infrastructure NSW; Orange City Council; Hybrid; AUD 78,000 - 85,000; Full time

Job summary

The Department of Planning, Housing and Infrastructure NSW in Orange seeks a Property Services Officer to deliver high-quality customer service and administrative support for Crown land management.

Permanent full-time role (35 hours) with hybrid working and some travel, offering a salary from $78,000 to $84,799 plus superannuation. You will respond to enquiries, maintain records, and support property management across NSW.

Qualifications

• Customer service experience in a fast-paced environment.
• Strong organisational skills and accuracy in handling tasks.
• Proficiency with databases and records management systems.
• Ability to manage multiple stakeholders and enquiries professionally.

Responsibilities

• Provide high-quality customer service and administrative support for Crown land management.
• Respond to enquiries and provide accurate land and property information.
• Maintain records and databases, and support property management activities.
• Build positive relationships with internal teams and external stakeholders.

Skills

Customer service

Administrative support

Attention to detail

Stakeholder communication

Tools

Databases

Records management systems

Job description

Department of Planning, Housing and Infrastructure NSW – Orange NSW

Develop your skills while helping shape a thriving NSW

• Support customers and stakeholders by delivering quality administrative and property services.
• Permanent Full-Time (35 hours per week) opportunity.
• Office location based in Orange, with flexible working supported. Some travel may be required.
• Salary relative to experience and ranges from $78,000.00 to $84,799.00 + superannuation.

In this role you will

As a Property Services Officer, you will provide high-quality customer service and administrative support to help deliver effective Crown land management outcomes. Working in a collaborative and fast-paced environment, you'll respond to enquiries, provide accurate land and property information, maintain records and databases, support property management activities, and build positive relationships with internal teams and external stakeholders. This is an excellent opportunity for a detail-oriented and customer-focused professional who enjoys problem-solving, working with a variety of stakeholders, and contributing to meaningful outcomes for the community.

For more information about this position, read the full Role Description: Property Services Officer

What you will bring to the role

• Communicate clearly and respectfully, providing helpful and accurate information to customers and stakeholders.
• Be organised and detail-focused, with the ability to prioritise tasks and deliver accurate work in a high-volume environment.
• Be confident using databases, records management systems and other workplace technology, while following relevant policies, procedures and legislation.
• Demonstrate a proactive approach to supporting property management activities, including site visits, inspections and administrative tasks.

About us

At the Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.

Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career. In this role, you’ll help shape lives and communities across NSW while growing your own career, supported by flexible work options, impactful projects and a collaborative, diverse team. As a high-performing and inclusive organisation that reflects the communities we serve, we value your lived experience and cultural knowledge, and we are committed to helping you thrive through flexible arrangements, workplace adjustments and a culture where everyone feels supported, connected and belongs.

For more information about the role, please contact Vicky Lyons at ***********@crownland.nsw.gov.au.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career Pathways team for a yarn.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via ***************@dpie.nsw.gov.au or (02) 63637*** - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.