Property Services Officer

Australian Department of Agriculture, Fisheries and Forestry; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Australian Department of Agriculture, Fisheries and Forestry in Brisbane seeks an APS4 Property Officer to coordinate property and facilities services, manage contractors, and liaise with building users to deliver reliable support. You will handle service requests, maintain records, and contribute to policy compliant operations.

Ideal candidates will demonstrate strong organisation, stakeholder communication, and the ability to prioritise tasks in a dynamic government environment.

Qualifications

• Coordinate administrative and operational activities to support property and fleet service delivery.
• Monitor contractor activities and follow-up actions to support timely and effective outcomes.
• Maintain accurate records and documentation.
• Apply sound judgement and initiative to manage work activities and resolve routine issues within established frameworks.
• Research, gather and analyse information to support recommendations and business outcomes.
• Organise and prioritise work to meet deadlines and achieve quality results.
• Build productive working relationships with colleagues and stakeholders.
• Communicate clearly and effectively, both verbally and in writing.
• Adapt to changing priorities and respond positively to new challenges and opportunities.
• Identify practical opportunities to improve processes and service delivery.
• Demonstrate professionalism, integrity and commitment to APS values.

Responsibilities

• The key duties of the position include: day-to-day coordination of property and facilities services, including maintenance activities, contractor management, stakeholder engagement, and service request management.
• Coordinate contractors, perform routine compliance and operational activities, and liaise with internal and external stakeholders to achieve service outcomes.
• Provide administrative support and advice to staff in the region, including coordination of fleet vehicles and managing the shared mailbox.
• Respond to general enquiries from internal and external stakeholders and provide client service to departmental staff and service providers.
• Assist with facilities management activities and participate in ongoing learning and development to achieve objectives.
• Support the team’s operational requirements and identify opportunities to improve processes.

Skills

Coordinate administration

Stakeholder engagement

Record keeping

Analytical thinking

Communication skills

Adaptability

Professionalism

Job description

Australian Department of Agriculture, Fisheries and Forestry – Brisbane QLD

Why YOU are important to us and what impact will you have on the People, Property and Security Division and the departments’ goal.

We support our people across the employment life cycle, enabling the effective management of people-related risk and building future ready leaders, people and culture. We prevent, detect and respond to misconduct, fraud and corruption, deliver objective and risk-based internal audit, assurance and advisory services, and provide support to our two independent Inspectors-General. We ensure the effective management of our property portfolio, facilities management, security, sustainability, facilities emergency management, and a range of corporate site services and commercial contracts nationwide.

We provide a safe, reliable, and efficient environment that enables staff to work effectively. We are customer-focused, proactive, and dedicated to delivering quality services and solutions.

The key duties of the position include:

This is where you play an important role.

APS4 Property Officers are responsible for the day-to-day coordination of property and facilities services, including maintenance activities, contractor management, stakeholder engagement, and service request management. The role coordinates contractors, undertakes routine compliance and operational activities, and liaises with internal and external stakeholders to achieve service outcomes. Working with a degree of independence, the APS4 exercises sound judgement, prioritises competing tasks, maintains accurate records, and contributes to the effective delivery of property services in accordance with government policies, procedures and legislative requirements.

Under general direction, provide administrative support and advice to staff in the region, performing a range of tasks including but not limited to:

• Developing and maintaining a productive relationship with our Property Service Provider and building users to identify property needs, raise jobs in the system and escort service providers where required.
• Administration tasks as required, including coordination of fleet vehicles, and managing the shared mailbox
• Responding to general enquiries from internal and external stakeholders
• Providing client service to departmental staff and service providers
• Assisting with facilities management activities
• Participating in ongoing learning and development to achieve personal, team and program objectives.
• Assisting in all activities that support the team’s operational requirements.

Eligibility

Who we are looking for

Our ideal candidate will have the ability to:

• Coordinate administrative and operational activities to support effective property and fleet service delivery.
• Monitor contractor and service provider activities and follow-up actions to support timely and effective outcomes.
• Maintain accurate records and documentation.
• Apply sound judgement and initiative to manage work activities and resolve routine issues within established frameworks.
• Research, gather and analyse information to support recommendations and business outcomes.
• Organise and prioritise work to meet deadlines and achieve quality results.
• Build productive working relationships with colleagues and stakeholders.
• Communicate clearly and effectively, both verbally and in writing.
• Adapt to changing priorities and respond positively to new challenges and opportunities.
• Identify practical opportunities to improve processes and service delivery.
• Demonstrate professionalism, integrity and commitment to APS values.

The successful candidate:

• Must hold and maintain a valid Australian motor vehicle drivers licence
• Obtain and maintain an Aviation Security Identification Card (ASIC) and a Maritime Security Identification Card (MSIC)