APS4 Program Support Officer - Affirmative Measure, Aboriginal and Torres Strait Islander

Australian Department of Employment and Workplace Relations; Sydney; On-site; AUD 85,000 - 91,000; Full time

Job summary

Australian Department of Employment and Workplace Relations – Bondi NSW is seeking an APS4 Program Support Officer for the Murra Program, a student placement initiative for Aboriginal and Torres Strait Islander students. The role provides administrative, logistical and coordination support to recruit, onboard and engage participants and manage program records.

You will act as a key contact for participants and stakeholders, provide culturally safe onboarding, and assist with engagement

Qualifications

• Experience in program support preferred.
• Excellent written and verbal communication skills.
• Proactive stakeholder engagement.
• High level of cultural competency.
• APS Level 4 experience or equivalent.

Responsibilities

• Administer recruitment, onboarding and employment documentation for students
• Coordinate student placements, meetings and events.
• Maintain program records and reporting.
• Respond to participant and supervisor enquiries.
• Prepare routine correspondence and communication materials.
• Coordinate Journey Sessions, Yarning Circles and engagement activities.
• Support relationships with universities and internal stakeholders.
• Escalate complex participant or program issues to the Assistant Director
• Provide administrative support across other entry-level programs as required

Skills

Program support

Time management

Written communication

Verbal communication

Stakeholder engagement

Cultural competency

Team collaboration

Job description

APS4 Program Support Officer - Affrimative Measure, Aboriginal and Torres Strait Islander

Australian Department of Employment and Workplace Relations – Bondi NSW

$84,828 - $90,720 a year

• Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT, Hobart TAS, Melbourne VIC, Perth WA, Sydney NSW
• $84,828 - $90,720

About the Department of Employment and Workplace Relations
We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.
With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’– where our people reflect our purpose.

The Role

Reporting to the EL1 Assistant Director, the APS4 Program Officer is responsible for providing primary administrative, logistical and coordination support for the Murra Program, a student placement program for Aboriginal and Torres Strait Islander students. The role supports the delivery of recruitment, onboarding, participant engagement and development activities, maintains program records and data, and acts as a key point of contact for participants and stakeholders.

This role provides culturally safe support for the program and its participants, including guided onboarding, participant pastoral care and bespoke engagement activities throughout placements.

Duties and Responsibilities

Working under limited direction, the APS4 contributes to the efficient and effective administration of program activities, ensures established processes are followed, and supports the delivery of positive outcomes for participants and the department, including:

• Administer recruitment, onboarding and employment documentation for students
• Coordinate student placements, meetings and events.
• Maintain program records and reporting.
• Respond to participant and supervisor enquiries.
• Prepare routine correspondence and communication materials.
• Coordinate Journey Sessions, Yarning Circles and engagement activities.
• Support relationships with universities and internal stakeholders.
• Escalate complex participant or program issues to the Assistant Director
• Provide administrative support across other entry-level programs as required

Capabilities

• Experience in program support preferred
• Exceptional time management and organisational skills
• Excellent written and verbal communication skills.
• Proactive stakeholder engagement skills.
• High level of cultural competency and ability to engage sensitively with diverse groups across all work activities.
• The ability to positively contribute to team culture and direction.

APS Level 4

Don’t meet all the role requirements?

At DEWR we are dedicated to building a diverse and inclusive workforce and seek to recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles. If this role resonates with you and you are excited about making an impact, but your past experience doesn’t align perfectly, we encourage you to apply anyway.

Citizenship

to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance

our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

Eligibility

The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioners Direction 2022. This vacancy is open only to people with disability.

Please refer to the Job Information Pack for more information about the role.