Property Manager

Ray White; Redcliffe; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary plus superannuation

Fuel allowance

Bonus structure

Phone

Job summary

Ray White Redcliffe is seeking an experienced Property Manager to manage a portfolio and elevate client relationships. The role emphasizes building trust with tenants, owners, and suppliers while leveraging streamlined systems to reduce admin time.

You will monitor issues, communicate transparently, and stay informed on industry best practices. A Monday–Friday schedule offers steady hours and ongoing support from the Principals.

Qualifications

• Relationship management: client-focused, with a natural ability to engage, build relationships, and understand our clients' needs.
• Communication: exceptional verbal and written skills.
• Integrity and trustworthiness.
• Problem-solving: proactive, capable of managing projects and getting tasks done.
• Negotiation: strong lease, payment and supplier negotiation skills.
• Curiosity: eager to learn, innovate, adapt and solve new problems.
• Knowledge of the Residential Tenancies and Rooming Accommodation Act 2008.

Responsibilities

• Be a trusted advisor to our valued customers, building a deep understanding of the market and sharing these insights.
• Monitor and proactively resolve our customers' issues and questions promptly to increase customer satisfaction.
• Work closely with tenants and owners, maintaining regular communication.
• Provide transparency by working with clients, identifying opportunities, and mitigating risks.
• Build and maintain relationships with high-quality suppliers to coordinate timely and high-quality repairs.
• Keep informed of industry advancements, best practices, and changes that affect property management.

Skills

Relationship management

Communication

Integrity

Problem solving

Negotiation

Curiosity

RTA knowledge

Job description

Do you want to feel appreciated for the work you do?

Do you want to feel supported?

We are seeking an experienced and knowledgeable Property Manager to join our team. You will be responsible for managing properties, building relationships with clients and suppliers, and overseeing all aspects of tenant relations. Our ideal candidate must have a deep understanding of property management and strong interpersonal skills. Your goal is to drive customer satisfaction and retention through the relationships you build.

At Ray White Redcliffe, we leverage advanced property management systems to automate the repetitive, time-consuming administrative tasks that typically slow your day down. Our aim is to effectively eliminate the low-value, time-consuming aspects of a traditional property manager role, helping you focus on building client relationships.

This approach improves communication between clients, colleagues, and contractors, helping our team work toward our goal of delivering customer service that sets a new benchmark for the industry.

Your day-to-day:

• Be a trusted advisor to our valued customers, building a deep understanding of the market and sharing these insights.

• Monitor and proactively resolve our customers' issues and questions promptly to increase customer satisfaction.

• Work closely with tenants and owners, maintaining regular communication.

• Provide transparency by working with clients, proactively identifying opportunities, and mitigating risks.

• Build and maintain relationships with high-quality suppliers to coordinate timely and high-quality repairs.

• Keep informed of industry advancements, best practices, and changes that affect property management.

Our successful applicant will possess:

• Relationship management: Customer-focused, with a natural ability to engage, build relationships, and understand our clients' needs.

• Communication: Exceptional verbal and written skills.

• Integrity and Trustworthiness.

• Problem-solving: You work towards action, are a good project manager, and are resourceful enough to get the job done.

• Negotiation: Strong lease, payment, and supplier negotiation skills, and you know when to tough it out or compromise to reach an agreement.

• Curiosity: You are curious about the property market and how it works, and you are willing to learn, innovate, adapt, solve new problems, and dream big!

• Knowledge and understanding of the Residential Tenancies and Rooming Accommodation Act 2008.

What makes us different?

Property management is more than finding tenants, collecting rent, and fixing broken dishwashers. It’s about building strong relationships and turning a home into a high-performing investment.

Our team is supported by streamlined systems that centralise communication, simplify payments and accounting, and create clear workflows and task management. This lets us operate efficiently while delivering a more personalised, responsive service to our clients.

By reducing time spent on administrative tasks such as arrears and trust accounting, our property managers can focus on what matters most: building and maintaining valuable relationships. We’re committed to a customer-first approach that prioritises service, transparency, and long-term results.

Additional Details

This is a Monday-to-Friday role where you will manage a portfolio of properties; there arenoSaturdays, business development, or trust accounting responsibilities.

We offer a great team environment, ongoing training and support from the Principals, and a bonus structure to reward members of our PM team.

The right candidate will receive a remuneration package that includes a salary plus superannuation, a fuel allowance, a bonus structure, and a phone.