Property Management Officer

Department of Planning, Housing and Infrastructure NSW; Coffs Harbour; On-site; AUD 87,000 - 95,000; Full time

Job summary

Department of Planning, Housing and Infrastructure NSW in Coffs Harbour is seeking a Property Management Officer to support Crown land management, respond to enquiries, and maintain accurate land information.

This ongoing full-time role focuses on delivering practical frontline service, guidance on licences and landowner consents, routine inspections, and keeping electronic records well-organised to meet regulatory and community expectations.

Qualifications

• Tertiary qualifications in land and property management/administration or related field.
• Experience in land management or property administration is desirable.
• Strong organisational and communication skills.
• Willingness to travel and hold a NSW Driver's Licence.

Responsibilities

• Provide balanced, timely advice on Crown land matters.
• Support stakeholders with guidance on licences and landowner consents.
• Maintain electronic records and ensure information is accessible.
• Contribute to management reporting and general administrative tasks.

Skills

Organised

Stakeholder communication

Attention to detail

Land management interest

Team player

Driver's license

Education

Tertiary qualifications in land and property management/administration

Job description

Department of Planning, Housing and Infrastructure NSW - Coffs Harbour NSW

Grow your property expertise through meaningful projects and create lasting impact across NSW.

• Property Management Officer
• Ongoing Full Time Opportunity
• Office location - Port Macquarie/Coffs Harbour/Ballina, other north coast locations by negotiation.
• Salary ranges from $87,199 to $95,482 plus super

The role

Are you someone who thrives in a role where no two days look the same? Do you enjoy solving problems, supporting stakeholders, and ensuring that land is managed responsibly and compliantly? If so, this is your opportunity to make a meaningful impact across the north coast region.

We're seeking a Property Management Officerwho will play a pivotal role in supporting the effective management of Crown land. This position is essential to keeping our operations running seamlessly, responding to enquiries, maintaining accurate land information, and ensuring that our work meets regulatory and community expectations.

What you’ll be doing

In this dynamic and varied role, you will:

• Deliver balanced, timely written and verbal advice on routine Crown land matters
• Support stakeholders with clear, consistent guidance on licences, landowner consents, road enquiries, and general property-related issues

Deliver exceptional frontline service

• Be a key point of contact for clients, ensuring enquiries are handled efficiently and professionally
• Build positive relationships with landholders, community members, and internal teams

Support property management activities

• Undertake routine inspections and on-ground activities to support responsible land management
• Assist in maintaining the integrity and accuracy of land information data

Keep our information systems running smoothly

• Maintain electronic records, ensuring files are created, stored, retrieved, and archived accurately
• Contribute to timely responses by ensuring information is well-organised and accessible

Contribute to organisational effectiveness

• Prepare information, updates, and reports for management
• Provide general administrative and office support to keep operations running efficiently

Who we’re looking for

We're looking for someone who is:

• Organised, proactive, and comfortable managing competing priorities
• Confident communicating with a wide range of stakeholders
• Detail-oriented, especially when working with data and records
• Interested in land management, compliance, or property-related work
• A team player who enjoys contributing to a positive, solutions-focused environment
• Tertiary qualifications in land and property management/administration or other relevant field and/or equivalent level of knowledge and experience
• Current NSW Driver's License and willingness to travel.

For more information, please view the full Role Description here:Property Management Officer

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Should you require further information about the role please contact; Natalie Heckenberg via ***************@crownland.nsw.gov.au

M:0455 780 ***

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process (including an alternate format of the application form), ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via ***************@dpie.nsw.gov.au or (02) 63637*** - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanentresident orhold a valid Australian working Visa for the duration of the appointment.This role is subject to standard pre-employment checks, including a criminal record check.