Senior Property Management Officer

Department of Planning, Housing and Infrastructure NSW; Port Macquarie; On-site; AUD 103,000 - 114,000; Full time

Job summary

The Department of Planning, Housing and Infrastructure NSW is seeking a Senior Property Management Officer to oversee Crown land management across NSW. You will handle inquiries, inspections, land records, and project support in a role that blends customer service with technical land administration.

Based in Port Macquarie with options across the North Coast, the role offers a dynamic environment, travel, and the chance to contribute to social, environmental and economic benefits of Crown land.

Qualifications

• Strong communication and customer service skills.
• Ability to research, investigate, and solve complex problems.
• Ability to interpret legislation, policies and technical information.

Responsibilities

• Respond to enquiries about Crown land, roads, land status, licences, leases, reserve administration and property management matters.
• Research and interpret land records, spatial mapping systems, and property databases.
• Conduct property and tenure inspections to ensure land use aligns with approved purposes.
• Manage property management and administrative activities, including correspondence, reports, briefs, licences, leases and other documentation.
• Assess property-related cases and provide recommendations, decisions, and solutions.
• Interpret and apply legislation, policies and procedures to support Crown land outcomes.
• Contribute to projects that improve Crown land management and benefits.
• Manage competing priorities to deliver quality outcomes in a busy environment.

Skills

Strong communication

Customer service

Research & problem solving

Interpret legislation

Organisation

Attention to detail

Independent & team work

Office & field work

Education

Tertiary qualifications in Land and Property Management/Administration

Job description

Department of Planning, Housing and Infrastructure NSW – Port Macquarie NSW

Grow your property expertise through meaningful projects and create lasting impact across NSW.

• Senior Property Management Officer
• Office location: Port Macquarie/Coffs Harbour/Ballina, other North Coast locations by negotiation
• Salary ranges from $102,936 - $113,579 plus super

Are you a highly organised professional who enjoys solving problems, working with people, and making a real impact in the community? We're looking for Senior Property Management Officer to join our team and play a key role in the management and stewardship of Crown land across NSW.

This is a diverse role that combines customer service, property management, field-based inspections, technical land administration, and project support.

About the Role

As a Senior Property Management Officer, you'll work with a wide range of stakeholders including community groups, local councils, government agencies, businesses, and members of the public to support the responsible use and management of Crown land.

You'll investigate land matters, respond to enquiries, undertake property inspections, maintain land records, and contribute to projects that maximise the social, environmental, and economic benefits of Crown land.

What You'll Be Doing

• Responding to enquiries about Crown landand roads, land status, licences, leases, reserve administration and property management matters.
• Researching and interpreting information from land records, spatial mapping systems, and property databases.
• Conducting property and tenure inspections to ensure land is being used appropriately and in line with approved purposes.
• Managing a range of property management and administrative activities, including preparing correspondence, reports, briefs, licences, leases, and other documentation.
• Assessing property-related cases and providing recommendations, decisions, and practical solutions.
• Interpreting and applying legislation, policies, and procedures to support Crown land management outcomes.
• Contributing to projects that improve the management, use, and benefits of Crown land.
• Managing competing priorities and delivering quality outcomes in a busy and dynamic environment.

For more information, please visit the Role Description:Senior Property Management Officer

What We're Looking For

We're seeking someone who:

• Has strong communication and customer service skills.
• Enjoys researching, investigating, and solving complex problems.
• Can interpret legislation, policies, and technical information.
• Is highly organised and able to manage multiple priorities.
• Has excellent attention to detail and administrative skills.
• Is confident working independently and as part of a team.
• Enjoys a balance of office-based and field-based work.
• Tertiary qualifications in Land and Property Management/Administration or equivalent experience in property management and land administration.
• Current drivers licence and willingness to travel.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Should you require further information about the role please contact; Natalie Heckenberg via ***************@crownland.nsw.gov.au

M: 0455 780 ***

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process (including an alternate format of the application form), ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via ***************@dpie.nsw.gov.au or (02) 63637*** - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanentresident orhold a valid Australian working Visa for the duration of the appointment.This role is subject to standard pre-employment checks, including a criminal record check.