Property Administration & Operations Lead

Gough Recruitment; Newcastle; On-site; AUD 81,000 - 99,000; Full time

Job summary

Gough Recruitment is seeking an organised and proactive property administrator for a varied role across the full property management lifecycle in Newcastle. You will own tasks, manage tenant and supplier communications, and support the wider property team with accurate records and documentation.

The role focuses on maintaining leases, arrears monitoring, invoicing, compliance, and document management. Experience in retail or commercial property and proficiency with MS Office are valued; MRI

Qualifications

• Experience in retail or commercial property administration.
• Knowledge of invoices, arrears, outgoings, reconciliations.
• Strong organisational skills and deadline management.
• Excellent written and verbal communication with tenants, suppliers and stakeholders.
• High attention to detail and compliance.
• Proficiency in Outlook, Word and Excel.
• MRI or similar system experience preferred; training can be provided.
• Proactive, accountable and solutions-focused mindset.
• Current driver licence and willingness to travel between properties.

Responsibilities

• Serve as admin contact for tenants and coordinate inquiries with internal teams.
• Prepare tenant correspondence, notices, reports, meeting papers, presentations and internal documentation.
• Maintain accurate tenant, lease, supplier and property information across systems and registers.
• Process and code supplier invoices; assist with approvals and reconciliations.
• Monitor tenant arrears, follow up payments and support reminders/breach notices.
• Raise approved tenant charges and assist with outgoings reconciliations and financial reporting.
• Maintain compliance registers, contractor records, certificates, WHS documentation.
• Monitor document expiry dates and coordinate insurance certificates and contractor information.
• Coordinate meetings, agendas, minutes and portfolio calendars.
• Support casual leasing, marketing initiatives, property activations and portfolio projects.
• Identify opportunities to improve templates, workflows, reporting and document-management processes.

Skills

Organisational skills

Written & verbal communication

MS Outlook/Word/Excel

Property administration experience

Attention to detail

Driver licence

Education

Business/Property/Admin qualification

Tools

MRI property management system

Job description

Gough Recruitment is seeking an organised and proactive property administrator for a varied role across the full property management lifecycle in Newcastle. You will own tasks, manage tenant and supplier communications, and support the wider property team with accurate records and documentation.

The role focuses on maintaining leases, arrears monitoring, invoicing, compliance, and document management. Experience in retail or commercial property and proficiency with MS Office are valued; MRI