Client Experience Lead — Real Estate Admin

Gough Recruitment; Newcastle-Maitland; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Kilometre reimbursement for Inspec­t­-

Brand-new office environment

Career progression into Property Mgmt

Structured training

Job summary

Gough Recruitment is offering a role in Newcastle for a proactive real estate receptionist. You will welcome clients, handle front desk inquiries, and support the Property Management team with administration and records.

You'll conduct ingoing inspections and open homes, while coordinating daily operations. This is a Monday–Friday role with occasional Saturday work, offering room for long-term progression.

Qualifications

• COR is required and must be current.
• Experience in real estate reception, leasing, administration or property management is preferred.
• Professional presentation and clear communication are essential.
• Strong organisational skills with great attention to detail.

Responsibilities

• Welcome clients and manage front reception duties.
• Answer and direct incoming calls to the right teams.
• Provide administration support to the Property Management team.
• Conduct ingoing inspections and open homes during the week.
• Assist with general office coordination and day-to-day operations.
• Maintain accurate records and deliver high-quality customer service.

Skills

Reception duties

Customer service

Administration

Attention to detail

Education

Certificate of Registration (COR)

Tools

MS Office

CRM

Job description

Gough Recruitment is offering a role in Newcastle for a proactive real estate receptionist. You will welcome clients, handle front desk inquiries, and support the Property Management team with administration and records.

You'll conduct ingoing inspections and open homes, while coordinating daily operations. This is a Monday–Friday role with occasional Saturday work, offering room for long-term progression.