Property Admin & Tenancy Coordinator

The District Docklands; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Regular team events

Free on-site parking

Free Tram Zone access

Birthday leave

Job summary

The District Docklands is seeking an Administration and Tenancy Coordinator to be the welcoming face of the Precinct Management Office and to support tenancy delivery from lease to trade. This on-site role focuses on customer service, admin tasks and coordinating documents.

You will work closely with the Commercial Manager and Tenant Delivery teams, handling invoicing, records, and reporting while contributing to a safe, well-run precinct in Melbourne's entertainment district.

Qualifications

• Two years’ customer service experience in a hotel, retail or commercial environment.
• Strong written and verbal English communication.
• Proficiency with Microsoft Word and Excel; comfortable with invoicing and accounts receivable.

Responsibilities

• Deliver outstanding customer service as the first point of contact for precinct partners, visitors and contractors.
• Coordinate tenancy delivery administration from lease execution to trade, including handover notices and documentation.
• Maintain tenancy delivery trackers and tenant files, the Public Liability Insurance register, precinct partner databases and monthly tenant sales reporting.
• Support accounts receivable, including invoicing, arrears administration and the month-end process.
• Keep the Management Office running smoothly, including meeting room bookings, mail room, key register and team events.
• Participate in emergency management, including emergency and evacuation procedures, to help ensure safety on site.

Skills

Customer service

Multi-tasking

Attention to detail

English communication

Microsoft Word

Microsoft Excel

Invoicing

Education

Two years customer service experience (hotel/retail/commercial)

Tools

Microsoft Word

Microsoft Excel

Job description

The District Docklands is seeking an Administration and Tenancy Coordinator to be the welcoming face of the Precinct Management Office and to support tenancy delivery from lease to trade. This on-site role focuses on customer service, admin tasks and coordinating documents.

You will work closely with the Commercial Manager and Tenant Delivery teams, handling invoicing, records, and reporting while contributing to a safe, well-run precinct in Melbourne's entertainment district.