Pronto Specialist

affix

Melbourne

On-site

AUD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Salary packaging

Employee assistance programmes

Social club activities

Retail discount programmes

Flexible hybrid work arrangements

Job summary

Join a leading organization dedicated to improving lives across Australia as a Pronto Specialist. This role involves troubleshooting and enhancing the Pronto ERP system, conducting user training, and driving process improvements while being part of a mission that truly matters. With flexible hybrid work arrangements and numerous employee benefits, this is a great opportunity for tech-savvy professionals aiming to make an impact.

Qualifications

Minimum of 3 years of experience in Pronto system support.
Experience with warehouse operations preferred.
A valid driver's license for travel between locations.

Responsibilities

Provide first-line support for Pronto system issues.
Conduct training sessions for new users.
Implement process improvements in the ERP system.

Skills

Database management

System integration

Software development

Warehouse management systems

Basic coding

Understanding of finance systems

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Job description

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Lead Talent Partner Enterprise Technology: Project Services, Architecture, Infrastructure, Cyber at Affix Group Pty Ltd.

The Story

An amazing opportunity has become available with a company who works with a purpose and who's aim it is do to good and change the lives of millions of Australians annually! They have been in operation for decades and are now at an exciting stage of growth and transformation, with plans of expanding their impact and improving their operational capabilities to serve more Victorians in need.

The Role

The ERP Specialist will be responsible for providing technical support and guidance for the Pronto ERP system. This role involves troubleshooting issues, assisting users with system functionalities, and ensuring the Pronto system operates efficiently to meet business needs.

Additionally, the Pronto Specialist will support process improvement and development within the ERP system to enhance overall business operations.

Key Responsibilities include:

Provide first-line support for Pronto system issues, including troubleshooting and resolving technical problems
Assist users in understanding and utilizing the Pronto system functionalities effectively
Conduct training sessions for new users and provide ongoing support to existing users
Work closely with the ICT Manager and other departments to understand business requirements and implement necessary system changes
Be responsible for the end-to-end support of FBV ERP and key supplementary applications, including ecommerce and Salesforce integration
Implement process improvements in the ERP system to optimize operations
Support the customization of the ERP system internally
Document development and maintenance of the ERP system
Maintain detailed documentation of system configurations, processes, and user guides
Oversee all management and operational controls of the application and support the business with ongoing process improvements
Perform regular system checks and maintenance to ensure optimal performance
Oversee and manage relationships with third-party suppliers, ensuring their services and products meet the company's standards and requirements

What You Bring To The Role

Bachelor's degree in Information Technology, Computer Science, or related field
Minimum of 3 years of experience in Pronto system support specifically
Familiarity with database management, system integration, and software development
Knowledge of warehouse management systems (e.g., Pronto, Epicor, M3)
Basic coding/development capabilities
Understanding of finance/back-end systems
Experience with warehouse operations preferred
A valid driver's license for travel between our locations
A passion for their mission and desire to make a difference in the community

What's In It For you?

Be part of a mission that matters!

The role offers great additional benefits including salary packaging, employee assistance programmes, social club activities and retail discount programmes, to name a few.

It offers flexible hybrid work arrangements and a great opportunity to develop your skills across diverse technical projects and systems.

Next Steps

If you're passionate about using your technical skills for good and want to join an organization making real impact in the community, I'd love to hear from you.

Apply now!

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
Non-profit Organizations, Retail, and Wholesale

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