Business Analyst

Data#3

Melbourne

Hybrid

AUD 80,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Flexible Working – 2-3 days in the office

Income Protection

Community Service Leave

Employee Purchase Program

Novated Leasing

Job summary

A leading IT services provider in Melbourne seeks an experienced Business Analyst to join their Portfolio Management Office. You will work with business stakeholders to document needs and recommend technology solutions for outstanding customer experiences. The ideal candidate has proven enterprise experience, strong communication skills, and familiarity with Agile methodologies.

Qualifications

Proven experience as a Business Analyst in an enterprise environment.
Professional experience across various business applications, integrations, and data analytics.
Experience in Project Coordination, UAT, and Change Management activities would be well regarded.

Responsibilities

Uncover and document vital business challenges, goals, and needs.
Conduct workshops and interviews to capture requirements.
Translate business needs into user stories for delivery teams.

Skills

Outstanding communication

Analytical skills

Relationship-building skills

Process mapping (BPMN 2.0)

Agile experience

Education

Experience as a Business Analyst in an enterprise environment

Tools

D365

Salesforce

Microsoft Fabric/.NET

Modern cloud e-commerce solutions

Job description

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Talent Attraction Lead | Talent Search | Career Coaching

Are you an accomplished Business Analyst aiming to create a meaningful impact?

Join our Portfolio Management Office to drive continuous technology transformation initiatives aimed at consolidating both our internal and customer-facing platforms and creating outstanding customer experiences.

You will work closely with business stakeholders to elicit business requirements, analyse and document business needs and identify potential features and solutions alongside our talented technology team. This is a permanent role where you will play an integral part in shaping our ever-evolving portfolio of projects.

In this role you will:

Uncover and document vital business challenges, goals, and needs.
Conduct workshops and interviews to capture requirements and visualise current and future states.
Undertake options appraisals and recommend solutions based on fit-to-requirements.
Play a pivotal role in shaping business cases and project blueprints.
Translate business needs into epics, features and user stories for DevOps delivery teams and work with technical peers to support planning and sprint readiness.
Ensure appropriate design services and methodologies are engaged in solution development and delivery.
Cultivate invaluable connections with stakeholders at all levels of the business.

About You

Proven experience as a Business Analyst in an enterprise environment.
Outstanding communication, analytical, and relationship-building skills.
You excel at eliciting and prioritising requirements, running workshops, and converting business needs into clear, actionable epics/features for delivery teams.
Demonstrated understanding of business fundamentals, typical processes and systems.
Professional experience across various business applications, integrations and data analytics. Across complex technology environment
Skilled in BPMN 2.0 process mapping, requirements elicitation and workshop facilitation.
Proficiency working within Iterative, DevOps and Agile project environments.
Exposure to platforms such as D365, Salesforce, Microsoft Fabric/.NET or modern cloud e-commerce solutions would be highly desirable.
Experience in Project Coordination, UAT and Change Management activities would be well regarded.

Who is Data#3?

Listed in 1997, Data#3 is now an ASX200 listed company gross sales of $2.8 billion in the 2024 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.

Some of our Benefits

Flexible Working – 2-3 days in the office
Income Protection
Community Service Leave
Employee Purchase Program
Novated Leasing

At Data#3, we value diversity, equity, and inclusion as foundations to our thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Want to know more about us, visit https://www.data3.com/careers/

Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.

REF: KEMI113171

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
IT Services and IT Consulting

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