Project Support / Technical Operations Support

Safe Pool Solutions Pty Ltd; Queensland; On-site; AUD 65,000 - 90,000; Full time

Job summary

Safe Pool Solutions Pty Ltd – Clontarf QLD is seeking a friendly, organised and technically minded Project Support / Technical Operations Support to join our team. This full-time, office-based role supports the Operations Team and Field Technicians in pricing, takeoffs, drawing interpretation and job planning.

The successful candidate will review drawings, assist with pricing, prepare technical job sheets and communicate with internal teams and stakeholders.

Qualifications

• Ability to read and understand construction drawings.
• Experience or aptitude for quantity takeoffs from plans.
• Strong computer skills: Excel, Outlook, Word.
• Attention to detail and accuracy.
• Organisational and time-management skills.
• Practical, rational approach to problem solving.
• Ability to manage multiple tasks and priorities.
• Willingness to learn new systems and processes.

Responsibilities

• Review quotation requests and assist with pricing and technical information.
• Read and interpret construction drawings and plans.
• Perform quantity takeoffs and measure quantities from drawings.
• Support internal quoting team with accurate job information.
• Prepare technical job sheets and documentation for Field Technicians.
• Assist Field Technicians with job planning and scheduling.
• Review upcoming jobs to ensure required information is available.
• Follow up and review jobs in CRM and operational systems.
• Provide general support to the Operations Team.
• Participate in weekly planning meetings.
• Ensure company policies and processes are followed.

Skills

Read drawings

Excel

Outlook

Word

Time management

Problem solving

Written communication

Verbal communication

Tools

AutoCAD

CRM systems

Job description

Project Support / Technical Operations Support

Safe Pool Solutions Pty Ltd – Clontarf QLD

Safe Pool Solutions is a leading rental equipment provider within the swimming pool construction industry. We supply specialised equipment to house builders, pool builders and contractors across QLD, NSW and VIC.

Due to continued growth, we are looking for a friendly, organised, technically minded and adaptable person to join our team.

This is a full-time, office-based position located at our Head Office in Clontarf, supporting our Operations Team and Field Technicians.

The role is varied and combines technical administration, quantity takeoffs, quotation support, job planning and general operational coordination. You will be required to review drawings and job information, assist with pricing and takeoffs, prepare technical job sheets and communicate with both internal teams and key stakeholders.

Full training will be provided directly by the Director to the right candidate. We are looking for someone with a practical mindset, strong attention to detail and the ability to think logically and work through problems.

This role would suit someone who enjoys problem solving, working with technical information, keeping organised and being part of a growing business.

Working Hours

This is a full time Monday to Friday position, based at our Brisbane Head Office.

We offer flexible working arrangements for the right candidate, with start and finish times able to be discussed and agreed based on operational requirements and team needs.

What You'll Be Doing

Reviewing quotation requests and assisting with pricing and technical information

Reading and interpreting construction drawings and plans

Completing quantity takeoffs and measuring quantities from drawings

Assisting the internal quoting team with accurate job information

Preparing technical job sheets and documentation for Field Technicians

Assisting Field Technicians with job planning

Reviewing upcoming jobs and ensuring the required information is available

Following up and reviewing jobs within our CRM and operational systems

Assisting with scheduling and operational coordination as required

Providing general support to the Operations Team

Participating in weekly job planning meetings

Ensuring company policies, procedures and processes are followed

Participating in monthly operational planning and business growth meetings

Communicating professionally with customers, builders, contractors, suppliers and other key stakeholders

Identifying issues and using rational and practical thinking to work through solutions

What We’re Looking For

We are looking for someone who is technically minded, organised and able to think logically.

You will ideally have:

The ability to read and understand construction drawings

Experience or an aptitude for quantity takeoffs and measuring from plans

Strong computer skills, particularly Microsoft Excel, Outlook and Word

Good attention to detail and accuracy

Strong organisational and time-management skills

A practical and rational approach to problem solving

The ability to understand information, assess situations and make sensible decisions

The ability to manage multiple tasks and competing priorities

A willingness to learn new systems, processes and technical information

A reliable and accountable approach to your work

The ability to work independently while also being part of a close team

Strong written and verbal communication skills

A professional and confident manner when dealing with key stakeholders, customers, builders and contractors

A flexible attitude and willingness to assist wherever required

Desirable, but Not Essential

Previous experience in the construction, building or engineering industry

Experience with AutoCAD or similar drawing software

Experience with estimating, quoting or quantity takeoffs

A technical, engineering, drafting or construction-related background

Experience using CRM, job management or scheduling software

AutoCAD experience is preferred but not essential. Training will be provided to the right person.

Training & Development

You do not need to know everything from day one.

Full training will be provided directly by the Director, including our products, systems, processes and operational requirements.

What is most important to us is that you are willing to learn, ask questions, think logically and take ownership of your work.

As Safe Pool Solutions continues to grow, there will also be opportunities to develop your skills and take on additional responsibilities within the business.

Why Join Safe Pool Solutions?

Full-time position with a growing Australian company

Brisbane Head Office location

Flexible working arrangements

Monday to Friday position

Friendly and supportive team environment

Opportunity to develop your technical and operational skills

Opportunity to grow your career within an expanding business

Varied role with no two days being exactly the same

The Person We’re Looking For

We're not necessarily looking for someone who has done this exact job before.

We're looking for someone who can look at a drawing, understand what they are looking at, work out the quantities, use Excel to put the information together, identify problems and think through a practical solution.

If you are organised, technically minded, confident with computers, good with people and enjoy solving problems, we'd love to hear from you.