Operations Coordinator

Modiform Pty. Ltd; City of Brisbane; Hybrid; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Hybrid work option (2 days WFH)

Career path to Operations Manager

Training from business owners

Office in New Farm

Job summary

Modiform Pty. Ltd designs, engineers and installs architectural cantilever shade structures in South East Queensland. The Operations Coordinator role manages day-to-day workflows from enquiry to warranty, coordinating design, approvals, manufacturing and installation with invoicing and supplier liaison.

You’ll join a small team at the New Farm office with hybrid work options and direct training from the owners, reporting to Lauren. A clear path to Operations Manager awaits.

Qualifications

• 2+ years in a coordination or admin role with multiple moving parts.
• Confident on the phone with clients, suppliers and tradespeople.
• Experience with invoices and purchase orders, and numbers.
• Able to work independently in a small team.

Responsibilities

• Qualify new enquiries by phone and book site measures.
• Set up and track every job through design, approvals, manufacturing and installation.
• Review and send invoices and purchase orders, and match payments each morning.
• Coordinate suppliers, certifiers, drafters and our install crew.
• Keep clients informed at every milestone.
• Keep every job on schedule, including design and approval steps that sit with our director.

Skills

Phone communication

Admin coordination

Invoicing & POs

System-based work

Job description

Modiform designs, engineers and installs architectural cantilever shade structures across South East Queensland, working alongside our sister brand KOEDN®. Every project runs through a purpose-built system that drafts the invoices and purchase orders, books the installs and moves each job forward on its own.

We need the person who keeps it all moving. This is a full-time role, Monday to Friday, 38 hours a week, based in our New Farm office at least three days a week, with the option to work from home up to two days.

About the role

You will run our operations day to day, from the first enquiry call to the warranty years after install. You will:

• qualify new enquiries by phone and book site measures
• set up and track every job through design, approvals, manufacturing and installation
• review and send invoices and purchase orders, and match payments each morning
• coordinate suppliers, certifiers, drafters and our install crew
• keep clients informed at every milestone
• keep every job on schedule, including the design and approval steps that sit with our director

You’ll work with the business owners, our install crew and a small group of trusted suppliers and drafters. Full training in our system is provided, and you’ll be managed directly by Lauren, who built it.

About you

You close loops. When something is waiting on someone, you follow it up — every time.

You are confident on the phone with clients, suppliers and tradespeople.

You have 2+ years in a coordination or admin role with lots of moving parts.

You like working from a system and keeping it accurate.

You are comfortable with invoices, purchase orders and numbers.

You work well independently in a small team.

Don't tick every box? If you're organised, confident on the phone and good at following things through, we'd still like to hear from you.

What we offer

$70,000–$75,000 + super, depending on experience

Up to two work-from-home days a week — optional, and the office is open any day

A salary and title review at 12 months, with a path to Operations Manager

Direct training from the business owners in a system that is already built