Project Support Officer (APS6) – Hybrid 12‑Month Contract

Experis Executive; Canberra; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

Experis Executive is seeking two Project Support Officers for a high-performing government program in the ACT. The roles focus on intake, triage, governance, reporting and coordination of digital and project work requests within a hybrid work environment.

Ideal candidates will have experience managing shared mailboxes, strong organisational and stakeholder engagement skills, and proficiency in Microsoft 365 apps.

Qualifications

• Demonstrated experience aligning to the responsibilities outlined in this advertisement.
• Hold a Baseline Security Clearance.
• Australian Government or project support experience will be highly regarded.

Responsibilities

• Coordinate and manage incoming requests through a centralised mailbox.
• Perform intake and triage activities for project, technical and business change requests.
• Support project governance, assurance and reporting processes.
• Liaise with stakeholders across business and delivery teams to facilitate effective engagement and coordination.
• Assist project leads with the preparation of project documentation, schedules and artefacts.
• Review and maintain program roadmaps and governance reporting.
• Monitor and coordinate release documentation and baselining activities.
• Prepare briefing papers, reports and other project communications.
• Support project lifecycle activities, including discovery and stage gate processes.
• Contribute to capacity planning and demand management activities.

Skills

Shared mailbox management

Stakeholder engagement

Organisation & prioritisation

Written & verbal communication

Attention to detail

Autonomy & initiative

Customer-focused service

Tools

Microsoft 365 (Outlook, Teams, SharePoint, Excel)

Job description

Experis Executive is seeking two Project Support Officers for a high-performing government program in the ACT. The roles focus on intake, triage, governance, reporting and coordination of digital and project work requests within a hybrid work environment.

Ideal candidates will have experience managing shared mailboxes, strong organisational and stakeholder engagement skills, and proficiency in Microsoft 365 apps.