Project Support Officer

NSW Department of Education; City of Parramatta; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible working arrangements

35 hour working week

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Job summary

NSW Department of Education invites applications for a Project Support Officer in Parramatta. This ongoing full-time role provides high-quality administrative and project support for the School Leadership Institute.

The position offers flexible working arrangements, with two days in Parramatta and three days from home, plus occasional overnight stays for face-to-face learning events. Applicants should have tertiary qualifications and experience in supporting large professional learning programs,

Qualifications

• Relevant tertiary qualifications and/or equivalent experience.
• Demonstrated understanding of and commitment to public education.

Responsibilities

• Coordinating complex logistics for face-to-face and online professional learning programs for up to 200 participants.
• Organising agendas, venues, catering, travel arrangements, attendance records and distribution of program resources.
• Monitoring and maintaining project schedules to support timely delivery of programs and resources.
• Ensuring project activities align with Leadership Excellence Action Plan and NSW Plan for Public Education.

Skills

Power Automate

Zoom Large meetings

Excel

MS Forms

Outlook

MS Planner

Procurement

Vendor management

Communication

Education

Relevant tertiary qualifications or equivalent experience

Tools

MS Power automate

Zoom

Job description

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Employment Fill Type: Permanent (Ongoing)

Location

Parramatta, NSW, AU, 2150

Project Support Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time Opportunity
• Located in Parramatta with flexible working arrangements available

• Competitive salary of $102,936 to $113,579 pa plus superannuation and leave loading

About the role

The Project Support Officer role provides high-quality administrative and project support to ensure the effective and efficient delivery of programs, resources and initiatives for the School Leadership Institute. The responsibilities include:

• Coordinating complex logistics for face-to-face and online professional learning programs in a blended learning environment for up to 200 participants.
• Organising agendas, venues, catering, dietary requirements, travel arrangements, attendance records and distribution of program resources.
• Monitoring and maintaining project schedules to support the timely delivery of high-quality programs and resources.
• Ensuring project activities align with agreed objectives, including the Leadership Excellence Action Plan and NSW Plan for Public Education.

This role offers flexible working arrangements in line with Department policy, with an expectation of working two days per week from the State Office in Parramatta and three days per week from home.

Additionally, the role also requires occasional overnight stays in Parramatta to support and attend the School Leadership Institute's face-to-face professional learning events.

About you

• Demonstrated ability to use MS Power automate, Zoom Large meetings
• Experience delivering professional learning with large cohorts using online platforms (e.g. Zoom) including creating and managing multiple breakout rooms
• Ability to problem solve and trouble shoot technology issues while managing online professional learning.
• High-level skills in Excel for managing and presenting participant data and evaluation data
• High-level administrative skills to implement consistent, effective team processes and records management using tools such as MS Forms, Microsoft Outlook (mail merge), MS Planner; liaise with suppliers; manage procurement requests, services agreements and invoices.
• Effective oral and written communication skills to interact with a diverse range of internal and external stakeholders
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Relevant tertiary qualifications and/or equivalent experience.
• Demonstrated understanding of and commitment to the value of public education .

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

Closing date

Closing date: 20 October 2026 at 11:59pm.

For role enquiries please contact Melissa Bird at [e-mail] or on 0438 403 984.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage .

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.