Office Support Officer

NSW Department of Education; Blacktown; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

35 hour working week

Salary sacrifice with employer's super

Annual leave loading

Career mobility across the Department

Fitness Passport access

Job summary

NSW Department of Education, Blacktown, is seeking a Support Officer to join the School Infrastructure | Asset Management Division. This role focuses on administrative and data tasks to support the Western Sydney Asset Management Unit.

You will handle data entry, records management, word processing and provide backup support to ensure quality customer service and business continuity in a high-volume environment. On-site position with a strong commitment to public education.

Qualifications

• Experience in a customer service environment.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office applications.
• Commitment to the Department’s policies and public education values.

Responsibilities

• Provide assistance to the Western Sydney Asset Management Unit Office across administrative, business and support activities.
• Collate, enter and update data and other departmental applications to maintain accuracy and currency of data.
• Conduct accurate records administration ensuring systems are kept up to date and all record movements are correctly tracked.
• Complete word processing and spreadsheet tasks to support team initiatives.
• Provide back-up support to other roles within the office to ensure business continuity and quality customer services are provided at all times.

Skills

Customer service

Organisational skills

Communication skills

Time management

Tools

Microsoft Office

Job description

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Employment Fill Type: Permanent (Ongoing)

Location: Blacktown, NSW, AU, 2148

Description: Support Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time Role
• Location Blacktown
• Salary range $78,000.00 - $84,799.00 p.a., plus employer's contribution to superannuation and annual leave loading.

About School Infrastructure | Asset Management Division

School Infrastructure (SI) is delivering the largest investment in public education infrastructure in the history of NSW. Our mission is to ensure every school-aged child has access to high-quality education facilities at their local public school. This includes new buildings, major upgrades, and long-term maintenance strategies.

About the role

• Provide assistance to the Western Sydney Asset Management Unit Office across a range of administrative, business and support activities
• Collate, enter and update data and other departmental applications to maintain accuracy and currency of data
• Conduct accurate, effective records administration ensuring systems are kept up to date and all record movements are correctly tracked
• Complete word processing and spreadsheet tasks to support team initiatives
• Provide back-up support to other roles within the office to ensure business continuity and quality customer services are provided at all times

For further information please click here to view the role description

About you

• Experience in a customer service environment
• Great organisational skills and be able to work under pressure and prioritise tasks in a high-volume environment
• Excellent verbal and written communication skills
• Experience in the use of Microsoft Office applications including Excel, Word, Outlook and Teams
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• On site presence at the Office in Blacktown
• Demonstrated understanding of and commitment to the value of public education .

Benefits

• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions and flexible working arrangements
• Opportunities for advancement and mobility across the Department to support your career growth
• Fitness Passport with access to 1500+ facilities across the state

Closing date Friday 9th Oct 2026 at 11:59pm.

For role enquiries please contact Sarah Pursehouse via email at [e-mail]

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage .