Business Support Officer

NSW Department of Education; Sydney; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Employer superannuation contribution

Annual leave loading

Flex Leave entitlements

Fitness Passport

Job summary

NSW Department of Education – Eveleigh NSW is seeking a dedicated Business Support Officer to provide high-quality administrative and financial support within a busy department. The role involves handling purchasing, enquiries, records management and reporting while building strong relationships with internal and external stakeholders.

The position is a temporary full-time role up to 30 June 2027, with salary packaging between $102,936 and $113,579 per year plus superannuation and annual leave

Qualifications

• Experience providing high-quality business support in a fast-paced team.
• Ability to work with procurement processes to ensure effective purchasing and contract performance.
• Strong communication, organisational skills and attention to detail.

Responsibilities

• Provide a range of business support services, completing financial and purchasing transactions.
• Respond to customer enquiries in person, by phone or email with information and referrals as needed.
• Maintain the TRIM records management system for the Asset Management region.
• Build and maintain relationships with internal and external stakeholders to resolve issues.
• Prepare correspondence and reports using relevant software and corporate systems.
• Maintain project and contract systems to provide timely financial data.
• Prepare and review contract documentation to support stakeholder communications.

Skills

Advanced Excel

Adobe

Microsoft Office

Time management

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

NSW Department of Education – Eveleigh NSW

The NSW Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the NSW Department of Education, please visit https://education.nsw.gov.au/

Business Support Officer

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

• Temporary Full-Time Role up to 30 June 2027
• Package includes salary $102,936.00 - $113,579.00 p.a. plus superannuation and annual leave loading

About the role

• Provide a range of business support services, completing financial and purchasing transactions utilising appropriate systems and processes
• Receive and respond to customer enquiries, including telephone and face-to-face enquiries, providing information and appropriately referring enquiries where required
• Maintain the TRIM computerised records management system for the assigned Asset Management region by creating, storing, retrieving and archiving
• Build and maintain effective working relationships with key internal and external stakeholders to proactively resolve issues and provide financial and administrative information
• Prepare correspondence and reports, utilising relevant software applications and corporate systems
• Maintain project and contract systems to ensure the provision of timely, accurate and reliable financial data and information
• Prepare and review contract documentation to support timely and professional stakeholder communications

About you

• A team player, who is a self-motivated individual with experience meeting administrative deadlines
• Advanced Excel skills, Adobe and other Microsoft Workplace applications skills
• Understand and apply procurement processes to ensure effective purchasing and contract performance
• Build and maintain excellent relationships with customers, colleagues and stakeholders, working collaboratively to improve service efficiency and consistency
• Thrive in a fast paced and high-volume environment with strong organisational skills in balancing a range of competing and conflicting priorities
• Proven time management and strong communication skills with high attention to detail
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Experience in providing high quality, customer focused business support in a fast paced, collaborative team environment
• Experience in the use of Microsoft Office applications
• Demonstrated understanding of and commitment to the value of public education.
• Flexible working arrangements
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth
• Access Fitness Passport with over 1500 facilities across the state

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non-child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

For role enquiries please contact Mimi Khoe via email at *********@det.nsw.edu.au

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (*********@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.