Project Officer, Employee Experience & Learning

NSW Department of Communities and Justice; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Job summary

NSW Department of Communities and Justice is seeking a Project Officer, Employee Experience & Learning to join the SDI team in Parramatta CBD. This hybrid role supports delivery and continuous improvement of strategic workforce initiatives, capability programs and governance processes across DCJ.

You will collaborate with internal stakeholders to design and deliver development opportunities, develop reporting and evaluation activities, and use data to inform decision-making and enhance program

Qualifications

• Experience supporting projects, programs or business improvement initiatives.
• Interest or experience in learning and development or organisational performance.
• Strong analytical and problem-solving abilities with turning data into insights.
• Experience with data, reporting, evaluation or business systems to inform decisions.
• Strong communication and stakeholder engagement skills.
• Ability to build productive relationships and work across teams.
• Excellent organisational skills and ability to manage competing priorities.
• Continuous improvement mindset and willingness to explore new approaches.

Responsibilities

• Contribute to design, delivery and improvement of strategic capability and workforce development initiatives.
• Engage stakeholders across DCJ to understand needs and deliver practical solutions.
• Contribute to workshops, presentations and capability initiatives.
• Develop reporting, insights and evaluation activities to support decisions.
• Use data and feedback to shape recommendations and improve programs.
• Support ongoing management and improvement of systems, platforms and resources.
• Support governance, business improvement and project coordination activities.
• Build strong relationships across the organisation to foster collaboration and shared outcomes.

Skills

Experience supporting projects or prog

Learning & development

Analytical thinking

Data, reporting & evaluation

Communication & stakeholder engagement

Relationship building

Organisational skills

Continuous improvement mindset

Job description

Project Officer, Employee Experience & Learning

Department: Employee Experience and Learning

Department/Agency: Department of Communities and Justice

Location: Parramatta, NSW, AU, 2150

Location: Parramatta CBD (Hybrid working arrangement)

Project Officer, Employee Experience & Learning

Location: Parramatta CBD (Hybrid working arrangement)

Employment type: On- going Full time

Salary: Clerk Grade 7/8, ($116,981 to $129,492 pa), plus employer’s contribution to superannuation and annual leave loading

Your role

The Strategic Development Initiatives (SDI) team sits within Employee Experience & Learning and leads organisation-wide initiatives that strengthen workforce capability, performance and leadership across DCJ.

Our work is focused on helping people grow, perform and succeed through meaningful development opportunities, practical performance support and innovative workforce solutions. We partner with teams across DCJ to design and deliver initiatives that build capability, support leadership development and improve organisational outcomes.

As a Project Officer, you'll support the delivery and continuous improvement of strategic initiatives across the SDI portfolio. This includes contributing to capability and development programs, workforce performance initiatives, stakeholder engagement, evaluation, reporting and the systems and processes that support these activities.

What you’ll do

As an SDI Project Officer, you'll support the delivery and continuous improvement of strategic workforce initiatives that help build individual, team and organisational capability.

You will:

• Contribute to the design, delivery and continuous improvement of strategic capability and workforce development initiatives.
• Work with stakeholders across DCJ to understand needs, identify opportunities and deliver practical solutions.
• Contribute to workshops, presentations and capability initiatives that support learning, performance and organisational improvement.
• Develop reporting, insights and evaluation activities that support decision-making and continuous improvement.
• Use data, evidence and feedback to help shape recommendations and enhance program effectiveness.
• Support the ongoing management and improvement of systems, platforms and resources that underpin workforce development and performance initiatives.
• Support governance, business improvement and project coordination activities.
• Build strong relationships across the organisation to support collaboration and shared outcomes.

What we’re looking for

We're looking for someone who is curious, proactive and motivated by the opportunity to help people learn, grow and perform at their best.

You will bring:

• Experience supporting projects, programs or business improvement initiatives.
• Experience or an interest in learning and development, capability building, leadership development or organisational performance.
• Demonstrated analytical and problem-solving skills, with the ability to translate information into meaningful insights.
• Experience working with data, reporting, evaluation or business systems to inform decision-making and drive improvement.
• Strong communication and stakeholder engagement skills.
• The ability to build productive relationships and work collaboratively across teams.
• Strong organisational skills and the ability to manage competing priorities.
• A continuous improvement mindset and willingness to learn, contribute ideas and explore new approaches.

Experience supporting learning and development initiatives, workforce capability programs, HR systems, learning platforms or organisational development activities will be highly regarded.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

Applications close

Applications close Thursday, 19th November 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Valerie Wijt via [e-mail] or 02 8879 9073.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail]

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience