Project Support Officer, Program Delivery, Infrastructure & Assets

NSW Department of Communities and Justice; Parramatta; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Job summary

NSW Department of Communities and Justice in Parramatta is seeking a Project Support Officer to assist the Program Delivery, Infrastructure & Assets team with project coordination and governance across a portfolio of initiatives.

You will work closely with project managers and stakeholders, handling administrative tasks, document control, and reporting to enable efficient delivery of infrastructure and workplace projects.

Qualifications

• Experience providing project and administrative support within a project, program or infrastructure and asset delivery environment.
• Strong organisational skills to manage competing priorities, maintain accurate records and meet deadlines.
• Well-developed communication and stakeholder engagement skills, with the ability to prepare documentation and coordinate information across diverse groups.
• Experience supporting project governance and reporting activities, including meeting coordination, action tracking and document management.
• Understanding of delivery project controls, governance and assurance.
• Proficiency in Microsoft Office and corporate systems, with the ability to quickly learn new tools and processes.

Responsibilities

• Provide project coordination and administrative support to Project Managers and the broader Program Delivery team.
• Coordinate and maintain project records, filing systems and document controls to ensure compliance with organisational record-keeping requirements.
• Draft reports, briefing notes, presentations and other project materials.
• Support project financial administration, including purchase orders, invoices and budget tracking.
• Coordinate governance activities, including meeting management, reporting schedules, governance forums, record minutes, action tracking and reporting requirements.
• Liaise with stakeholders, consultants, contractors and service providers to coordinate information, procurement activities and support project delivery outcomes.
• Administer and maintain project schedules, risk registers, issues logs and action trackers.
• Support project scheduling, milestone tracking, project controls and performance reporting activities.
• Coordinate procurement and contract administration activities in accordance with departmental requirements.
• Respond to project enquiries and coordinate requests for information.
• Contribute to project governance, reporting and continuous improvement activities across the portfolio.

Skills

Project coordination

Administrative support

Stakeholder engagement

Document management

Microsoft Office

Tools

Microsoft Office

Job description

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Project Support Officer, Program Delivery, Infrastructure & Assets

Department: Major Program Delivery

Department/Agency: Department of Communities and Justice

Location: Parramatta, NSW, AU, 2150

Project Support Officer, Program Delivery, Infrastructure & Assets

Employment type: 2x Ongoing Full Time

Salary: Clerk Grade 5/6 ($$102,936 – 113,579 pa), plus employer’s contribution to superannuation and annual leave loading

Your role

As a Project Support Officer, you will play an important role in supporting the delivery of infrastructure asset and workplace projects that enable our people and services to operate effectively. Working within the Program Delivery team, you will provide project coordination, administration and governance support across a diverse portfolio of initiatives. This role offers the opportunity to work closely with project managers, stakeholders and service providers, while developing valuable experience in project delivery within a dynamic and collaborative environment.

What you’ll do

As part of the Program Delivery team, you will:

• Provide project coordination and administrative support to Project Managers and the broader Program Delivery team.


• Coordinate and maintain project records, filing systems and document controls to ensure compliance with organisational record-keeping requirements.


• Draft reports, briefing notes, presentations and other project materials.


• Support project financial administration, including purchase orders, invoices and budget tracking.


• Coordinate governance activities, including meeting management, reporting schedules, governance forums, record minutes, action tracking and reporting requirements.


• Liaise with stakeholders, consultants, contractors and service providers to coordinate information, procurement activities and support project delivery outcomes.


• Administer and maintain project schedules, risk registers, issues logs and action trackers.


• Support project scheduling, milestone tracking, project controls and performance reporting activities.


• Coordinate procurement and contract administration activities in accordance with departmental requirements.


• Respond to project enquiries and coordinate requests for information.


• Contribute to project governance, reporting and continuous improvement activities across the portfolio.

What we’re looking for

The successful candidate will demonstrate the following:

• Experience providing project and administrative support within a project, program or infrastructure and asset delivery environment.


• Strong organisational skills, with the ability to manage competing priorities, maintain accurate records and meet deadlines.


• Well-developed communication and stakeholder engagement skills, with the ability to prepare documentation and coordinate information across diverse groups.


• Experience supporting project governance and reporting activities, including meeting coordination, action tracking and document management.


• Understanding of delivery project controls, governance and assurance.


• Proficiency in Microsoft Office and corporate systems, with the ability to quickly learn new tools and processes.

Desirable: Experience supporting infrastructure, workplace or capital works projects.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career


• Flexible, autonomous work environment


• Competitive pay and conditions


• Training and development opportunities to build and maintain capabilities


• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close Thursday, 19th November 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for Infrastructure and Assets, please contact A/Senior Program Manager, Ashley Finegan on 0448 631 927 or via [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail]

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

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