Project Support Officer, Operational Security Infrastructure Projects

Department of Communities and Justice; Parramatta; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible work environment

Career development opportunities

Health & Wellbeing programs

Employee Assistance Programs

Competitive pay and conditions

Job summary

The NSW Department of Communities and Justice is seeking a Project Support Officer to provide day-to-day support across major projects, coordinating administrative, financial, reporting and operational activities. The role sits within Infrastructure and Assets, Major Projects, delivering capital works with stakeholders across the department.

Applicants should have experience in operational justice environments, familiarity with security upgrades or compliance, and a NSW Driver Licence.

Qualifications

• The ideal candidate is a proactive and detail-oriented project support professional with experience in operational justice environments.
• Strong organisational skills and the ability to manage competing priorities and improve processes.
• Effective communication and collaboration with diverse stakeholders are essential.
• Familiarity with project reporting, records management and administrative coordination is valued.

Responsibilities

• Provide day-to-day support across project and program activities, including delivery tracking and governance.
• Maintain Smartsheet and other reporting tools to monitor progress and produce reports for stakeholders.
• Support governance, scheduling meetings, agendas, minutes and action tracking.

Skills

Detail-oriented

Proactive

Organisational skills

Analytical skills

Communication

Tools

Smartsheet

MWZ processes

Job description

Project Support Officer, Operational Security Infrastructure Projects Location: Parramatta (hybrid Parramatta office and work from home) Employment type: Ongoing Full-time x2 Salary: Clerk Grade 5/6, $102,936 to $113,579 pa, plus employer’s contribution to superannuation and annual leave loading

Your role

As a Project Support Officer, you will provide comprehensive day‑to‑day support across the project and program, including assisting the team with coordination of activities and deliverables, supporting My Work Zone (MWZ) processes, and managing financial tracking and invoice processing. Maintains Smartsheet and other project reporting tools to monitor progress, track milestones, and produce accurate, timely reports for stakeholders. Performs governance and secretariat functions, including scheduling meetings, preparing agendas and briefing materials, capturing and distributing meeting minutes, and ensuring actions are tracked and closed out. Contributes to effective project delivery by maintaining organised documentation, supporting compliance requirements, and facilitating clear communication across stakeholders.

What you’ll do

As part of the Major Projects Team within Infrastructure and Assets, you will be responsible for but not limited to providing essential day‑to‑day support to the teams by coordinating administrative, financial, reporting and operational activities that keep the portfolio running smoothly. Infrastructure & Assets, Major Projects is a high‑performing, multidisciplinary team responsible for delivering complex capital works programs for the Department of Communities and Justice (DCJ). The team is recognised for its strong collaborative culture, working closely with internal stakeholders, industry partners, and service providers to achieve high‑quality project outcomes. Operating in a fast‑paced and dynamic environment, the team adopts an agile approach to project delivery, enabling it to respond effectively to changing priorities and emerging risks. It brings together expertise across project management, design, procurement, and construction to ensure projects are delivered on time, within budget, and in line with strategic objectives. The team is committed to excellence in governance, stakeholder engagement, and innovation, continuously seeking opportunities to improve processes, enhance efficiency, and deliver infrastructure that supports better service outcomes for the community.

What we’re looking for

The ideal candidate is a proactive and detail‑oriented project support professional who has experience working across operational justice environments such as courthouses, Community Corrections offices, Community Service Centres and, where relevant, residential service settings. They bring practical understanding of how infrastructure, safety, and service delivery intersect in frontline justice and community environments. The candidate will ideally have been involved in or supported projects relating to security upgrades, asset maintenance, or compliance with protective security standards, enabling them to navigate stakeholder needs and operational constraints confidently. They demonstrate strong organisational skills, the ability to manage competing priorities, and a commitment to improving processes and delivering high‑quality outcomes. They communicate effectively, work collaboratively with diverse stakeholders, and bring sound analytical skills to support monitoring project progress, preparing documentation, and resolving issues. Familiarity with project reporting, records management and administrative coordination is highly valued. A NSW Driver Licence is essential, along with willingness to travel, and the successful candidate will model resilience, accountability and professionalism consistent with the NSW Public Sector Capability Framework.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs

Want more information? Visit our website to see more information on Working for us.

Applications close Wednesday, 4th November 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Mathew Beacher, Manager – Specialist Security Systems on 0401 221 717 or at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity

Inclusion and Diversity lies at the heart of how we recruit.

We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience. The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.