Project Officer

Department-of-Education-1; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

The Department of Education Victoria is seeking a Project Officer to support the Victorian Child Information Sharing reforms, including Child Information Sharing Scheme and Child Link. The role focuses on stakeholder engagement, timely support, and high-quality service solutions to resolve inquiries, working across divisions to ensure alignment and a positive work culture.

The successful candidate will contribute to reporting, data collection, and coordination of briefs for governance meetings,

Qualifications

• Experience coordinating with multiple stakeholders to deliver timely responses.
• Strong written and verbal communication skills for diverse audiences.
• Customer service experience in government or public service is advantageous.

Responsibilities

• Prepare regular project reporting documentation and communications.
• Maintain accurate records of key decisions, advice, and project tracking.
• Coordinate stakeholder engagement activities and governance briefs.

Skills

Stakeholder management

Communication

Customer service

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/ECE/1954595

Are you looking for an exciting opportunity to support the wellbeing and safety of children across Victoria?
To be successful in this role you will have strong stakeholder management skills, communications skills and customer service experience. An understanding of the Information Sharing and MARAM reforms and Child Link, is also highly relevant.

Role Purpose

The Victorian Child Information Sharing Branch sits within the Child Safety Division in the Early Childhood Education group. The Branch leads Victoria's Child Information Sharing reforms, including the Child Information Sharing Scheme and Child Link, to promote child wellbeing and safety.

The Project Officer contributes towards an effective service support function. The incumbent engages stakeholders to deliver exceptional customer assistance, providing timely support and offering high-quality service solutions to resolve inquires effectively.

Key areas of focus include a number of the following:

• preparing regular project reporting documentation and communications
• keeping accurate records of key decisions/advice and project tracking
• stakeholder management, planning and coordination
• provision of support for stakeholder and communications engagement activities
• coordination and input to briefs and papers for relevant governance meetings and ministerial briefs
• data collection and reporting relating to stakeholder engagement activities
• supporting the Victorian Government Information Sharing and MARAM Learning Management System and e-learning modules
• responding to stakeholder queries across the Victorian Government Information Sharing Enquiry Line platforms
• supporting the Manager with any other tasks as required.

The position will also work collaboratively across teams in the Division and the broader Department to ensure work is aligned and to create a positive and productive work culture.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au .

For further information pertaining to the role, please contact Emily Cavanough, Manager, Enquiries and Stakeholder Support via [e-mail]

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Tuesday, 10 November 2026.

Applications close Tuesday 10 November 2026 at 11.59pm