Project Manager (FTC)

System C; Australia; Hybrid; AUD 110,000 - 160,000; Full time

Job summary

System C is actively seeking an experienced Project Manager to act as the core integration point between System C, customers and delivery partners across Australia and New Zealand. You will establish delivery plans, coordinate workstreams and governance across organisations, while maintaining programme health reporting for executives.

In this role, you will navigate complex environments with shifting priorities, manage risks and dependencies, and build strong relationships to drive outcomes and

Qualifications

• Experience delivering programmes that span multiple organisations.
• Strong governance and executive reporting skills.
• Ability to manage risks, issues and dependencies in complex environments.

Responsibilities

• Establish and maintain integrated delivery plans across System C, partners and customer teams.
• Coordinate workstreams, milestones and dependencies across multiple organisations.
• Establish effective joint governance and ensure actions and decisions are followed through.
• Maintain oversight of programme-level risks, issues, changes and dependencies.
• Provide clear programme health reporting to executive and steering committee stakeholders.
• Facilitate planning sessions, programme reviews, workshops and governance forums.
• Resolve cross-organisational delivery challenges and areas of misalignment.
• Build trusted relationships across customer, partner and internal teams.
• Identify opportunities to strengthen delivery processes and ways of working.
• Capture lessons learned and contribute to the development of our partner delivery approach across Australia and New Zealand.

Skills

Programme integration

Governance

Risk management

Stakeholder management

Facilitation

Job description

System C is a leading provider of social care and health software and services, supporting government and care organisations across the UK, Australia and New Zealand.

Our technology helps organisations deliver better outcomes through connected, person-centred care, bringing together modern cloud technology, mobile platforms, digital workflows, data analytics and AI.

We are looking for an experienced Project Manager to help System C, our customers and our delivery partners operate as one integrated team across Australia and New Zealand.

What you’ll do

Working across organisational boundaries, you will be the key integration point between System C, customers and implementation or change partners.

You will:

• Establish and maintain integrated delivery plans across System C, partners and customer teams
• Coordinate workstreams, milestones and dependencies across multiple organisations
• Establish effective joint governance and ensure actions and decisions are followed through
• Maintain oversight of programme-level risks, issues, changes and dependencies
• Provide clear programme health reporting to executive and steering committee stakeholders
• Facilitate planning sessions, programme reviews, workshops and governance forums
• Resolve cross-organisational delivery challenges and areas of misalignment
• Build trusted relationships across customer, partner and internal teams
• Identify opportunities to strengthen delivery processes and ways of working
• Capture lessons learned and contribute to the development of our partner delivery approach across Australia and New Zealand

What you’ll bring

You’ll be comfortable operating in complex environments where priorities, dependencies and stakeholder needs can change quickly.

We’re looking for strong experience in:

• Programme integration and delivery assurance
• Governance and executive reporting
• Risk, issue and dependency management
• Negotiation, facilitation and conflict resolution
• Strategic planning and coordination
• Influencing without direct authority

Just as importantly, you will bring sound judgement, humility and integrity. You’ll take ownership when challenges emerge, communicate openly and help different organisations work towards shared customer outcomes.

At System C, you’ll join a business focused on improving health and care outcomes, with a culture centred on working as one team, taking ownership, doing the right thing and continually improving. We also support personal and professional development as colleagues grow their careers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing CV's, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).

We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.